Service Issue - Managed Databases
Update - A licensing issue between one of our service providers and their vendor has forced us to pause the provisioning of new MongoDB clusters within the Managed Database product. We currently do not have a timeline on when service will be restored but are working with our service provider to resolve this issue. Thank you for your patience.
Sep 22, 2022 - 18:51 UTC
Update - Update: New Managed Database deployments with MongoDB are disabled while we continue to implement a fix for this issue. We currently do not have a timeline for a resolution.

We understand how disruptive this is for some of our Managed Database customers - until further notice customers are advised to use alternatives for their workloads.
Sep 19, 2022 - 20:31 UTC
Identified - Our team is investigating a service issue affecting MongoDB on the Managed Databases service. During this time, users will be unable to provision new MongoDB clusters.
Sep 17, 2022 - 04:40 UTC
Linode.com Operational
Linode Manager and API Operational
Hosted DNS Service Operational
Longview Operational
Managed Databases Operational
Regions Operational
US-East (Newark) Operational
US-Central (Dallas) Operational
US-West (Fremont) Operational
US-Southeast (Atlanta) Operational
CA-Central (Toronto) Operational
EU-West (London) Operational
EU-Central (Frankfurt) Operational
AP-South (Singapore) Operational
AP-Northeast-2 (Tokyo 2) Operational
AP-West (Mumbai) Operational
AP-Southeast (Sydney) Operational
Backups Operational
US-East (Newark) Backups Operational
US-Central (Dallas) Backups Operational
US-West (Fremont) Backups Operational
US-Southeast (Atlanta) Backups Operational
CA-Central (Toronto) Backups Operational
EU-West (London) Backups Operational
EU-Central (Frankfurt) Backups Operational
AP-South (Singapore) Backups Operational
AP-Northeast-2 (Tokyo 2) Backups Operational
AP-West (Mumbai) Backups Operational
AP-Southeast (Sydney) Backups Operational
Block Storage Operational
US-East (Newark) Block Storage Operational
US-Central (Dallas) Block Storage Operational
US-West (Fremont) Block Storage Operational
CA-Central (Toronto) Block Storage Operational
EU-West (London) Block Storage Operational
EU-Central (Frankfurt) Block Storage Operational
AP-South (Singapore) Block Storage Operational
AP-Northeast-2 (Tokyo 2) Block Storage Operational
AP-West (Mumbai) Block Storage Operational
AP-Southeast (Sydney) Block Storage Operational
US-Southeast (Atlanta) Block Storage Operational
NodeBalancers Operational
US-East (Newark) NodeBalancers Operational
US-Central (Dallas) NodeBalancers Operational
US-West (Fremont) NodeBalancers Operational
US-Southeast (Atlanta) NodeBalancers Operational
CA-Central (Toronto) NodeBalancers Operational
EU-West (London) NodeBalancers Operational
EU-Central (Frankfurt) NodeBalancers Operational
AP-South (Singapore) NodeBalancers Operational
AP-Northeast-2 (Tokyo 2) NodeBalancers Operational
AP-West (Mumbai) NodeBalancers Operational
AP-Southeast (Sydney) NodeBalancers Operational
Object Storage Operational
US-East (Newark) Object Storage Operational
EU-Central (Frankfurt) Object Storage Operational
AP-South (Singapore) Object Storage Operational
US-Southeast (Atlanta) Object Storage Operational
Linode Kubernetes Engine Operational
US-East (Newark) Linode Kubernetes Engine Operational
US-Central (Dallas) Linode Kubernetes Engine Operational
US-West (Fremont) Linode Kubernetes Engine Operational
CA-Central (Toronto) Linode Kubernetes Engine Operational
EU-West (London) Linode Kubernetes Engine Operational
EU-Central (Frankfurt) Linode Kubernetes Engine Operational
AP-South (Singapore) Linode Kubernetes Engine Operational
AP-Northeast-2 (Tokyo 2) Linode Kubernetes Engine Operational
AP-West (Mumbai) Linode Kubernetes Engine Operational
AP-Southeast (Sydney) Linode Kubernetes Engine Operational
US-Southeast (Atlanta) Linode Kubernetes Engine Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled Power Redundancy Maintenance - AP-South (Singapore) Feb 7, 2023 16:00-19:00 UTC
We will be performing a scheduled maintenance in our AP-South (Singapore) data center at 16:00 (UTC) on Tuesday, February 7th for a duration of 3 hours. We are replacing an RPC in a core networking cabinet, and for a brief time power redundancy will be reduced. While we don't expect any downtime during this maintenance, a brief period of packet loss or increased latency may occur.
Posted on Jan 19, 2023 - 19:08 UTC
Scheduled DNS Maintenance - Fremont Feb 7, 2023 19:00-20:00 UTC
We will be performing scheduled maintenance in the Fremont (US-West) data center on Tuesday, February 7th from 19:00 UTC - 20:00 UTC to change an IP address for one of our AXFR transfer servers. We do not expect any downtime during this maintenance; however, please ensure that you are using the correct AXFR IP addresses in your configuration.
Posted on Jan 24, 2023 - 14:11 UTC
Scheduled Maintenance - Managed Databases Feb 9, 2023 17:00-19:00 UTC
We will be performing scheduled maintenance to the Managed Databases service, starting at 17:00 UTC and completing at 19:00 UTC on February 9th, 2023. During this time, customers will be unable to provision new managed database clusters, however existing clusters will be unaffected by this maintenance.

Once this maintenance is complete, new database versions will be available for deployment.
Posted on Jan 26, 2023 - 20:35 UTC
Past Incidents
Jan 31, 2023

No incidents reported today.

Jan 30, 2023

No incidents reported.

Jan 29, 2023

No incidents reported.

Jan 28, 2023

No incidents reported.

Jan 27, 2023
Connectivity Issue - EU-Central (Frankfurt)
Resolved - At this time we have been able to correct the issues affecting connectivity in our EU-Central (Frankfurt) data center. We will be monitoring this to ensure that it remains stable. If you are still experiencing issues, please open a Support ticket for assistance.
Jan 27, 20:00 UTC
Identified - Our team has identified the issue affecting a subset of our EU-Central (Frankfurt) data center. Affected customers may experience networking timeouts and errors issuing jobs. We are working quickly to implement a fix, and we will provide an update as soon as the solution is in place.
Jan 27, 17:55 UTC
Update - Our team has identified the issue affecting a subset of our EU-Central (Frankfurt) data center. Affected customers may experience networking timeouts and errors issuing jobs. We are working quickly to implement a fix, and we will provide an update as soon as the solution is in place.
Jan 27, 17:47 UTC
Investigating - Our team is investigating a connectivity issue in our EU-Central (Frankfurt) data center. During this time, users may experience connection timeouts and errors for all services deployed in this data center. We will share additional updates as we have more information.
Jan 27, 16:32 UTC
Jan 26, 2023
Scheduled Network Maintenance - US-West (Fremont)
Completed - The scheduled maintenance has been completed.
Jan 26, 11:00 UTC
Update - Our scheduled network maintenance is still ongoing. During this time you may experience continued connectivity issues in our Fremont data center. We will provide updates as we have more information.
Jan 26, 10:37 UTC
Update - We are still performing scheduled network maintenance in our US-West (Fremont) data center and have to extend the maintenance period. While we do not expect any downtime, a brief period of increased latency or packet loss may occur.
Jan 26, 08:08 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 26, 05:01 UTC
Scheduled - We will be performing a scheduled network maintenance in our US-West (Fremont) data center on Wednesday, January 25, 2023 beginning at 21:00 (PST) for a duration of four hours. While we do not expect any downtime, a brief period of increased latency or packet loss may occur.
Jan 26, 05:00 UTC
Jan 25, 2023

No incidents reported.

Jan 24, 2023
Scheduled Network Maintenance - AP-Southeast (Sydney)
Completed - The scheduled maintenance has been completed.
Jan 24, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 24, 13:00 UTC
Scheduled - We will be performing a scheduled network maintenance in our AP-Southeast (Sydney) data center at 13:00 (UTC) on Tuesday, January 24 for a duration of four hours. While we don't expect any downtime during this maintenance, a brief period of packet loss or increased latency may occur.
Jan 10, 15:11 UTC
Jan 23, 2023

No incidents reported.

Jan 22, 2023

No incidents reported.

Jan 21, 2023

No incidents reported.

Jan 20, 2023

No incidents reported.

Jan 19, 2023
Scheduled Maintenance for Linode Backups and Images
Completed - The scheduled maintenance has been completed.
Jan 19, 04:55 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 18, 23:01 UTC
Scheduled - To prepare for the Linode Cloud Manager, API, and CLI maintenance, Linode Images and Linode Backup Service in all our data centers will undergo maintenance on Wednesday January 18th, 2023 from 6PM until 1AM EST (23:00 to 06:00 UTC). During this time, customers will be unable to create or restore images, backups, or snapshots. After the maintenance completes at 6:00 UTC, Backups and Images will resume.
Jan 10, 18:09 UTC
Scheduled Maintenance for Cloud Manager, API, and CLI
Completed - The scheduled maintenance has been completed.
Jan 19, 04:54 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 03:00 UTC
Scheduled - The Linode Cloud Manager, API, and CLI will be offline for internal upgrades and maintenance on Wednesday January 18th, 2023 from 10PM until 1AM EST (Thursday, January 19th, 2023 from 03:00 to 06:00 UTC). During this window, running Linodes and related services will not be disrupted, but account management access and support tickets will be unavailable. Please ensure that you complete critical or important jobs in the Cloud Manager or API before the maintenance window. We will update this status page once this event is complete and Linode customers have full access to all Linode services.

Impacts on Current Linode Customers:
Current Linode customers will not be able to log in to the Cloud Manager, interact with the API, or perform any administrative or management functions. This includes Create, Remove, Boot, Migrate, Back Up, Shut Down, etc.

Impacts on Users Trying to Create Linode Accounts / Awaiting Account Authentication:
While the Linode Cloud Manager is offline during the maintenance period, we are unable to accept requests for new accounts or authenticate accounts for users awaiting full account access.

Our Support team will temporarily lose access to key functions of the support experience during this maintenance. Please note that Linode Support will not be able to assist with issues related to the Cloud Manager or API, authenticate users to their accounts, or respond to Support tickets. As soon as our Support team regains access, we will answer tickets in the order they are received.

Thank you for your patience and understanding.
Dec 19, 15:37 UTC
Jan 18, 2023
Jan 17, 2023

No incidents reported.

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