Linode Status

Linode

All Systems Operational

Linode.com Operational

Linode Manager and API Operational

Hosted DNS Service Operational

Longview Operational

Managed Databases Operational

Regions Operational

US-East (Newark) Operational

US-Central (Dallas) Operational

US-West (Fremont) Operational

US-Southeast (Atlanta) Operational

CA-Central (Toronto) Operational

EU-West (London) Operational

EU-Central (Frankfurt) Operational

AP-South (Singapore) Operational

AP-Northeast-2 (Tokyo 2) Operational

AP-West (Mumbai) Operational

AP-Southeast (Sydney) Operational

Backups Operational

US-East (Newark) Backups Operational

US-Central (Dallas) Backups Operational

US-West (Fremont) Backups Operational

US-Southeast (Atlanta) Backups Operational

CA-Central (Toronto) Backups Operational

EU-West (London) Backups Operational

EU-Central (Frankfurt) Backups Operational

AP-South (Singapore) Backups Operational

AP-Northeast-2 (Tokyo 2) Backups Operational

AP-West (Mumbai) Backups Operational

AP-Southeast (Sydney) Backups Operational

Block Storage Operational

US-East (Newark) Block Storage Operational

US-Central (Dallas) Block Storage Operational

US-West (Fremont) Block Storage Operational

CA-Central (Toronto) Block Storage Operational

EU-West (London) Block Storage Operational

EU-Central (Frankfurt) Block Storage Operational

AP-South (Singapore) Block Storage Operational

AP-Northeast-2 (Tokyo 2) Block Storage Operational

AP-West (Mumbai) Block Storage Operational

AP-Southeast (Sydney) Block Storage Operational

US-Southeast (Atlanta) Block Storage Operational

NodeBalancers Operational

US-East (Newark) NodeBalancers Operational

US-Central (Dallas) NodeBalancers Operational

US-West (Fremont) NodeBalancers Operational

US-Southeast (Atlanta) NodeBalancers Operational

CA-Central (Toronto) NodeBalancers Operational

EU-West (London) NodeBalancers Operational

EU-Central (Frankfurt) NodeBalancers Operational

AP-South (Singapore) NodeBalancers Operational

AP-Northeast-2 (Tokyo 2) NodeBalancers Operational

AP-West (Mumbai) NodeBalancers Operational

AP-Southeast (Sydney) NodeBalancers Operational

Object Storage Operational

US-East (Newark) Object Storage Operational

EU-Central (Frankfurt) Object Storage Operational

AP-South (Singapore) Object Storage Operational

US-Southeast (Atlanta) Object Storage Operational

Linode Kubernetes Engine Operational

US-East (Newark) Linode Kubernetes Engine Operational

US-Central (Dallas) Linode Kubernetes Engine Operational

US-West (Fremont) Linode Kubernetes Engine Operational

CA-Central (Toronto) Linode Kubernetes Engine Operational

EU-West (London) Linode Kubernetes Engine Operational

EU-Central (Frankfurt) Linode Kubernetes Engine Operational

AP-South (Singapore) Linode Kubernetes Engine Operational

AP-Northeast-2 (Tokyo 2) Linode Kubernetes Engine Operational

AP-West (Mumbai) Linode Kubernetes Engine Operational

AP-Southeast (Sydney) Linode Kubernetes Engine Operational

US-Southeast (Atlanta) Linode Kubernetes Engine Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Managed Databases Jun 1, 2023 16:00-18:00 UTC

We will be performing scheduled maintenance to the Managed Databases service, starting at 16:00 UTC and completing at 18:00 UTC on June 1st, 2023. During this time, customers will be unable to provision new managed database clusters, however existing clusters will be unaffected by this maintenance.
Posted on May 24, 2023 - 15:24 UTC

Past Incidents

May 30, 2023

No incidents reported today.

May 29, 2023

No incidents reported.

May 28, 2023

No incidents reported.

May 27, 2023

No incidents reported.

May 26, 2023

Service Issue - Managed Databases

Resolved - This incident has been resolved.
May 26, 17:41 UTC

Update - A licensing issue between one of our service providers and their vendor has forced us to pause the provisioning of new MongoDB clusters within the Managed Database product. We currently do not have a timeline on when service will be restored but are working with our service provider to resolve this issue. Thank you for your patience.
Sep 22, 18:51 UTC

Update - Update: New Managed Database deployments with MongoDB are disabled while we continue to implement a fix for this issue. We currently do not have a timeline for a resolution.

We understand how disruptive this is for some of our Managed Database customers - until further notice customers are advised to use alternatives for their workloads.
Sep 19, 20:31 UTC

Identified - Our team is investigating a service issue affecting MongoDB on the Managed Databases service. During this time, users will be unable to provision new MongoDB clusters.
Sep 17, 04:40 UTC

Scheduled Maintenance - LKE Services

Completed - The scheduled maintenance is canceled and going to be rescheduled at a later date.
May 26, 16:20 UTC

Scheduled - We will be performing scheduled maintenance to the Linode Kubernetes Engine (LKE) service, starting at 12:00 UTC on May 30th, 2023 and completing at 00:00 UTC on May 31, 2023. During this time, we will be upgrading and rolling restarting the calico-node daemonset and calico-controller in each LKE cluster. This will result in brief intermittent intercluster communication interruptions. If you are experiencing other issues with your cluster during this time please open a Support ticket from the Linode Manager.
May 23, 20:37 UTC

May 25, 2023

Service Issue - LKE - Frankfurt

Resolved - This incident has been resolved.
May 25, 19:50 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
May 25, 14:37 UTC

Investigating - We are investigating reports of connectivity issues with the LKE service within the Frankfurt Datacenter.
May 25, 14:27 UTC

May 24, 2023

Service Degradation - Cloud Manager Analytics

Resolved - We haven't observed any additional issues with the Analytics page of the Cloud Manager, and will now consider this incident resolved. If you continue to experience issues, please open a Support ticket.
May 24, 18:04 UTC

Monitoring - At this time we have been able to correct the issue affecting the Analytics page of the Cloud Manager. We will be monitoring this to ensure that the service remains stable. If you are still experiencing issues please open a Support ticket.
May 18, 21:20 UTC

Identified - We've identified an issue that is affecting the Analytics page of the Linode Cloud Manager. Customers may experience intermittent issues when attempting to view the Analytics page for their services.
May 5, 23:38 UTC

Service Issue - Linode Kubernetes Engine

Resolved - We haven’t observed any additional issues provisioning LKE services, and will now consider this incident resolved. If you continue to experience problems, please open a Support ticket for assistance.
May 24, 16:52 UTC

Monitoring - At this time we have been able to correct the issues affecting the ability to provision LKE services. We will be monitoring this to ensure that it remains stable. If you continue to experience problems, please open a Support ticket for assistance.
May 24, 15:31 UTC

Investigating - Our team is investigating an issue affecting the Linode Kubernetes Engine (LKE). We will share additional updates as we have more information.
May 24, 14:43 UTC

Connectivity Issue - Frankfurt Datacenter

Resolved - This incident has been resolved.
May 24, 16:44 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
May 24, 15:19 UTC

Identified - The issue has been identified and a fix is being implemented.
May 24, 14:49 UTC

Update - We are investigating an issue that is causing jobs issued to services, such as a shutdown, reboot or boot, to fail. Linodes that are up and running remain unaffected and accessible, but their statistics will not be displayed in Cloud Manager. Customers may also experience connectivity issues to Object Storage at this time.
May 24, 13:46 UTC

Investigating - We are currently investigating this issue.
May 24, 13:04 UTC

Scheduled Maintenance - Managed Databases

Completed - The scheduled maintenance has been completed.
May 24, 15:25 UTC

Update - We will be undergoing scheduled maintenance during this time.
May 16, 18:33 UTC

Scheduled - We will be performing scheduled maintenance to the Managed Databases service, starting at 16:00 UTC and completing at 18:00 UTC on May 23rd, 2023. During this time, customers will be unable to provision new managed database clusters, however existing clusters will be unaffected by this maintenance.
May 10, 18:49 UTC

May 23, 2023

No incidents reported.

May 22, 2023

No incidents reported.

May 21, 2023

No incidents reported.

May 20, 2023

No incidents reported.

May 19, 2023

Emergency Maintenance for Cloud Manager, API, CLI, Backups Service, Images, and Linode.com Website

Completed - The scheduled maintenance has been completed.
May 19, 03:38 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 02:00 UTC

Scheduled - The Linode Cloud Manager, API, CLI, and linode.com will be offline for emergency maintenance between 2:00 UTC and 5:00 UTC, Friday, May 19th, 2023. During this window, running Linodes and related services will not be disrupted, but account management access and Support tickets will be unavailable. The www.linode.com website will also not be reachable during this window.

Additionally, the Linode Backup Service and Linode Images in all regions will become unavailable starting at 23:00 UTC on Thursday, May 18, 2023 until 5:00 AM UTC on Friday, May 19, 2023. Scheduled backups, snapshots, backup restores, image creation, and image restoration will not be available during this time.

Please ensure that you complete critical or important jobs in the Cloud Manager or API before the maintenance window. We will update this status page once this event is complete and Linode customers have full access to all Linode services.

Customers who need assistance from Linode Support during this time will need to call 855-454-6633 (+1-609-380-7100 outside of the United States) to contact our Support team. Please note that our Support team will not be able to assist with issues related to the Cloud Manager or API, authenticate users to their accounts, or respond to Support tickets for the duration of the maintenance window. As soon as our Support team regains access, we will answer tickets in the order they are received.

Impacts on Current Linode Customers:
Current Linode customers will not be able to log in to the Cloud Manager, interact with the API, or perform any administrative or management functions. This includes Create, Remove, Boot, Migrate, Back Up, Shut Down, etc.

Impacts on Users Trying to Create Linode Accounts / Awaiting Account Authentication:
While the Linode Cloud Manager is offline during the maintenance period, we are unable to accept requests for new accounts or authenticate accounts for users awaiting full account access.

Thank you for your patience and understanding.
May 10, 21:47 UTC

Service Issue - Cloud Manager and API

Resolved - We haven't observed any additional issues with the Linode Cloud Manager, Object Storage, Linode Kubernetes Engine, Managed Database, and API, and will now consider this incident resolved. If you continue to experience issues, please open a Support ticket, contact us at 855-454-6633 (+1-609-380-7100 Intl.), or send an email to support@linode.com for assistance.
May 19, 00:57 UTC

Monitoring - At this time we have been able to correct the issue affecting the Linode Cloud Manager, Object Storage, Linode Kubernetes Engine, Managed Database, and API. We will be monitoring this to ensure that the service remains stable. If you are still experiencing issues and unable to open a Support ticket, please call us at 855-454-6633 (+1-609-380-7100 Intl.), or send an email to support@linode.com.
May 19, 00:03 UTC

Identified - Our team has identified the issue affecting the Linode Cloud Manager, Object Storage, Linode Kubernetes Engine, Managed Database, and API. An error in the preparation for the upcoming database maintenance is preventing communication with the database, causing an outage for all services that directly communicate with the Linode database. We are working quickly to implement a fix, and we will provide an update as soon as the solution is in place.

At this time, access to the Linode Support ticketing system has been restored and customers are able to reach out directly through tickets. Additionally, if you have a situation which requires immediate attention, please give our team a call. They will be responding to all tickets on a first-in-first-out basis as soon as they are able.

U.S. 855-454-6633
Global +1-609-380-7100
May 18, 23:48 UTC

Investigating - Our team is investigating a service issue affecting the Linode Cloud Manager, Object Storage, Linode Kubernetes Engine, Managed Database, and API. During this time, users may experience issues when attempting to access these systems. We will share additional updates as we have more information.

This issue is currently also affecting tickets with our Support team. If you have a situation which requires immediate attention, please give our team a call. They will be responding to all tickets on a first-in-first-out basis as soon as they are able.

U.S. 855-454-6633
Global +1-609-380-7100
May 18, 23:28 UTC

May 18, 2023

Service Issue - rDNS

Resolved - We haven’t observed any additional issues with our Hosted rDNS Service, and will now consider this incident resolved. If you are still experiencing issues, please open a Support ticket for assistance.
May 18, 18:59 UTC

Monitoring - At this time we have been able to correct the issue affecting our Hosted rDNS Service. We will be monitoring this to ensure that connectivity remains stable. If you continue to experience problems, please open a ticket with our Support Team.
May 18, 17:04 UTC

Update - We are continuing to work on a fix for this issue.
May 18, 14:23 UTC

Update - We are continuing to work on a fix for this issue.
May 18, 12:44 UTC

Identified - We have identified an issue impacting new rDNS record propagation. Customers may experience a delay in propagation of rDNS (PTR) records that have been recently updated via Cloud Manager and our API. We will provide further updates once a solution is in place.
May 18, 11:31 UTC

Scheduled Emergency Network Maintenance - AP-South (Singapore)

Completed - The scheduled maintenance has been completed.
May 18, 15:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 14:00 UTC

Scheduled - We will be performing an emergency network maintenance in our AP-South (Singapore) data center from 14:00 (UTC) until 15:00 (UTC) on Thusday, May 18th, 2023. While we do not expect any downtime a brief period of increased latency or packet loss may occur.
May 17, 17:13 UTC

Scheduled Emergency Network Maintenance - US-East (Newark)

Completed - The scheduled maintenance has been completed.
May 18, 05:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 02:01 UTC

Scheduled - We will be performing a scheduled emergency network maintenance in our US-East (Newark) data center on 18 May 2023 from 02:00 (UTC) until 05:00 (UTC). While we do not expect any downtime, a brief period of increased latency or packet loss may occur.
May 17, 16:12 UTC

May 17, 2023

Service Issue - Managed Databases

Postmortem - Read details
May 24, 23:39 UTC

Resolved - This issue is now resolved and all provisioning of Database Clusters should now complete normally. We identified an issue causing the initial process of cluster creation to fail. A fix was pushed to production at 17:15 UTC and has remained stable during monitoring. Any clusters provisioned from May 16th 17:54 UTC to May 17th 19:50 UTC will remain in a failed state and should be deleted and redeployed. If you continue to have issues provisioning a new cluster, please open a Support ticket for assistance.
May 17, 20:04 UTC

Update - We are continuing to monitor for any further issues.
May 17, 19:30 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
May 17, 18:06 UTC

Update - We are continuing to work on a fix for this issue.
May 17, 17:11 UTC

Identified - The issue has been identified and a fix is being implemented.
May 17, 16:21 UTC

Investigating - Our team is investigating a service issue affecting the Managed Databases service. During this time, users may experience issues when attempting to provision new data bases.

We will share additional updates as we have more information.
May 17, 15:29 UTC

Emergency Maintenance for Cloud Manager, API, CLI, Backups Service, Images, and Linode.com Website

Completed - The scheduled maintenance has been completed.
May 17, 03:36 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 02:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
May 16, 15:54 UTC

Scheduled - The Linode Cloud Manager, API, CLI, and linode.com will be offline for emergency maintenance between 2:00 UTC and 5:00 UTC, Wednesday, May 17th, 2023. During this window, running Linodes and related services will not be disrupted, but account management access and Support tickets will be unavailable. The www.linode.com website will also not be reachable during this window.

Additionally, the Linode Backup Service and Linode Images in all regions will become unavailable starting at 23:00 UTC on Tuesday, May 16, 2023 until 5:00 AM UTC on Wednesday, May 17, 2023. Scheduled backups, snapshots, backup restores, image creation, and image restoration will not be available during this time.

Please ensure that you complete critical or important jobs in the Cloud Manager or API before the maintenance window. We will update this status page once this event is complete and Linode customers have full access to all Linode services.

Customers who need assistance from Linode Support during this time will need to call 855-454-6633 (+1-609-380-7100 outside of the United States) to contact our Support team. Please note that our Support team will not be able to assist with issues related to the Cloud Manager or API, authenticate users to their accounts, or respond to Support tickets for the duration of the maintenance window. As soon as our Support team regains access, we will answer tickets in the order they are received.

Impacts on Current Linode Customers:
Current Linode customers will not be able to log in to the Cloud Manager, interact with the API, or perform any administrative or management functions. This includes Create, Remove, Boot, Migrate, Back Up, Shut Down, etc.

Impacts on Users Trying to Create Linode Accounts / Awaiting Account Authentication:
While the Linode Cloud Manager is offline during the maintenance period, we are unable to accept requests for new accounts or authenticate accounts for users awaiting full account access.

Thank you for your patience and understanding.
May 16, 15:53 UTC

May 16, 2023

Scheduled Maintenance for Cloud Manager, API, and CLI

Completed - The scheduled maintenance has been completed.
May 16, 05:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 02:01 UTC

Update - Please also be aware that Linode Images will not be available from 01:30 UTC to 5:00 UTC. During this time, customers will not be able to upload Images, create Images from Linodes, or deploy Linodes from Images.

We appreciate your patience and understanding.
May 16, 01:27 UTC

Update - Please also be aware that the Backup Service will be unavailable in relation to this maintenance between May 15 22:00 UTC and May 16 5:00 UTC. Scheduled backups will not run during this time, and customers will not be able to create snapshots or restore from any backups until the maintenance is complete.

During the maintenance, you may reach out to Linode Support about this or any other questions by calling 855-454-6633 (+1-609-380-7100 outside of the United States). Please note that our Support team will not be able to assist with issues related to the Cloud Manager, API, or Backups; authenticate users to their accounts; or respond to Support tickets for the duration of the maintenance window. As soon as our Support team regains access, we will answer tickets in the order they are received.

We appreciate your patience and understanding.
May 11, 18:58 UTC

Scheduled - The Linode Cloud Manager, API, and CLI will be offline for internal upgrades and maintenance between 2AM UTC and 5AM UTC, Tuesday May 16th, 2023. During this window, running Linodes and related services will not be disrupted, but account management access and support tickets will be unavailable. Please ensure that you complete critical or important jobs in the Cloud Manager or API before the maintenance window. We will update this status page once this event is complete and Linode customers have full access to all Linode services.

Impacts on Current Linode Customers:
Current Linode customers will not be able to log in to the Cloud Manager, interact with the API, or perform any administrative or management functions. This includes Create, Remove, Boot, Migrate, Back Up, Shut Down, etc.

Impacts on Users Trying to Create Linode Accounts / Awaiting Account Authentication:
While the Linode Cloud Manager is offline during the maintenance period, we are unable to accept requests for new accounts or authenticate accounts for users awaiting full account access.

Our Support team will temporarily lose access to key functions of the support experience during this maintenance. Please note that Linode Support will not be able to assist with issues related to the Cloud Manager or API, authenticate users to their accounts, or respond to Support tickets. As soon as our Support team regains access, we will answer tickets in the order they are received.

Thank you for your patience and understanding.
Apr 25, 13:56 UTC