Linode Status

Linode

Update - A licensing issue between one of our service providers and their vendor has forced us to pause the provisioning of new MongoDB clusters within the Managed Database product. We currently do not have a timeline on when service will be restored but are working with our service provider to resolve this issue. Thank you for your patience.
Sep 22, 2022 - 18:51 UTC

Update - Update: New Managed Database deployments with MongoDB are disabled while we continue to implement a fix for this issue. We currently do not have a timeline for a resolution.

We understand how disruptive this is for some of our Managed Database customers - until further notice customers are advised to use alternatives for their workloads.
Sep 19, 2022 - 20:31 UTC

Identified - Our team is investigating a service issue affecting MongoDB on the Managed Databases service. During this time, users will be unable to provision new MongoDB clusters.
Sep 17, 2022 - 04:40 UTC

Linode.com Operational

Linode Manager and API Operational

Hosted DNS Service Operational

Longview Operational

Managed Databases Operational

Regions Operational

US-East (Newark) Operational

US-Central (Dallas) Operational

US-West (Fremont) Operational

US-Southeast (Atlanta) Operational

CA-Central (Toronto) Operational

EU-West (London) Operational

EU-Central (Frankfurt) Operational

AP-South (Singapore) Operational

AP-Northeast-2 (Tokyo 2) Operational

AP-West (Mumbai) Operational

AP-Southeast (Sydney) Operational

Backups Operational

US-East (Newark) Backups Operational

US-Central (Dallas) Backups Operational

US-West (Fremont) Backups Operational

US-Southeast (Atlanta) Backups Operational

CA-Central (Toronto) Backups Operational

EU-West (London) Backups Operational

EU-Central (Frankfurt) Backups Operational

AP-South (Singapore) Backups Operational

AP-Northeast-2 (Tokyo 2) Backups Operational

AP-West (Mumbai) Backups Operational

AP-Southeast (Sydney) Backups Operational

Block Storage Operational

US-East (Newark) Block Storage Operational

US-Central (Dallas) Block Storage Operational

US-West (Fremont) Block Storage Operational

CA-Central (Toronto) Block Storage Operational

EU-West (London) Block Storage Operational

EU-Central (Frankfurt) Block Storage Operational

AP-South (Singapore) Block Storage Operational

AP-Northeast-2 (Tokyo 2) Block Storage Operational

AP-West (Mumbai) Block Storage Operational

AP-Southeast (Sydney) Block Storage Operational

US-Southeast (Atlanta) Block Storage Operational

NodeBalancers Operational

US-East (Newark) NodeBalancers Operational

US-Central (Dallas) NodeBalancers Operational

US-West (Fremont) NodeBalancers Operational

US-Southeast (Atlanta) NodeBalancers Operational

CA-Central (Toronto) NodeBalancers Operational

EU-West (London) NodeBalancers Operational

EU-Central (Frankfurt) NodeBalancers Operational

AP-South (Singapore) NodeBalancers Operational

AP-Northeast-2 (Tokyo 2) NodeBalancers Operational

AP-West (Mumbai) NodeBalancers Operational

AP-Southeast (Sydney) NodeBalancers Operational

Object Storage Operational

US-East (Newark) Object Storage Operational

EU-Central (Frankfurt) Object Storage Operational

AP-South (Singapore) Object Storage Operational

US-Southeast (Atlanta) Object Storage Operational

Linode Kubernetes Engine Operational

US-East (Newark) Linode Kubernetes Engine Operational

US-Central (Dallas) Linode Kubernetes Engine Operational

US-West (Fremont) Linode Kubernetes Engine Operational

CA-Central (Toronto) Linode Kubernetes Engine Operational

EU-West (London) Linode Kubernetes Engine Operational

EU-Central (Frankfurt) Linode Kubernetes Engine Operational

AP-South (Singapore) Linode Kubernetes Engine Operational

AP-Northeast-2 (Tokyo 2) Linode Kubernetes Engine Operational

AP-West (Mumbai) Linode Kubernetes Engine Operational

AP-Southeast (Sydney) Linode Kubernetes Engine Operational

US-Southeast (Atlanta) Linode Kubernetes Engine Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov 26, 2022

No incidents reported today.

Nov 25, 2022

No incidents reported.

Nov 24, 2022

Service Issue - Managed Databases

Resolved - At this time, we have determined that the Managed Database service is stable and operating normally. If you are still experiencing issues with the Managed Database service, please open a Support ticket, call us at 855-454-6633 (+1-609-380-7100 Intl.), or send an email to support@linode.com.
Nov 24, 02:18 UTC

Update - At this time, our team has corrected the issues affecting the Managed Database service. Due to the potential for reoccurrence during upcoming maintenance, we will be monitoring closely to ensure that the service remains stable. If you are still experiencing issues, please open a Support ticket, call us at 855-454-6633 (+1-609-380-7100 Intl.), or send an email to support@linode.com.
Nov 22, 22:17 UTC

Update - At this time we are working to correct the issue affecting the Managed Database service. We will provide an update here once we have more information to share.
Nov 22, 20:24 UTC

Update - We continue to work on resolving the issue affecting our Managed Database service. We will provide updates here as they become available.
Nov 22, 18:18 UTC

Update - We are continuing to address the root cause of the issues identified with our Managed Database service. We will provide further information on this page as it becomes available.
Nov 22, 17:01 UTC

Update - We are continuing to investigate this issue and will provide an update as soon as more information is available.
Nov 22, 15:47 UTC

Identified - We've identified a networking issue that has caused clusters to report as "failed". Customers should still be able to access their clusters normally at this time, however they will be unable to access the root password from Cloud Manager, update Access Control Lists, or create new clusters.
Nov 22, 14:43 UTC

Update - We are continuing to investigate ongoing issues with Managed Databases, and will provide updates once we have more information.
Nov 22, 12:56 UTC

Investigating - We are investigating reports of failed Managed Database Clusters. Customers may experience connectivity issues or see the status of their cluster change to "Failed" or "Degraded" during this time.
Nov 22, 11:21 UTC

Nov 23, 2022

Service Issue - Cloud Manager and API

Resolved - The fix has been confirmed and this incident is now considered resolved. If you continue to experience problems, please open a Support ticket for assistance.
Nov 23, 10:51 UTC

Monitoring - At this time we have been able to correct the issue affecting the Cloud Manager and API. We will be monitoring this to ensure that the service remains stable. If you are still experiencing issues and unable to open a Support ticket, please call us at 855-454-6633 (+1-609-380-7100 Intl.).
Nov 23, 09:41 UTC

Investigating - Our team is investigating a service issue affecting the Linode Cloud Manager and API. This is related to the emergency maintenance in US-Central (Dallas):
- https://status.linode.com/incidents/m1b4vtcch94n

During this time, some users may experience issues when attempting to reach Cloud Manager and the API. We will share additional updates as we have more information.
Nov 23, 08:18 UTC

Emergency Network Maintenance - US-Central (Dallas)

Completed - The scheduled maintenance has been completed.
Nov 23, 10:00 UTC

Update - Our engineers are continuing to work on our scheduled emergency maintenance. Customers in the US-Central (Dallas) data center may see increased latency or packet loss during this maintenance. We will continue to monitor and provide updates as they become available.
Nov 23, 08:10 UTC

Update - Our Engineers are currently working on our scheduled emergency maintenance. As indicated previously, during this service-affecting maintenance, customers in our US-Central (Dallas) Data Center may see an increased chance of increased latency or packet loss. We will continue to monitor and provide updates as necessary.
Nov 23, 06:59 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 23, 06:00 UTC

Scheduled - We will be performing an emergency service-affecting network maintenance in our US-Central (Dallas) data center from 00:00 (CST) until 04:00 (CST) on Wednesday, November 23rd. This maintenance is to address issues identified from the incident that occurred earlier today at our US-Central (Dallas) Data Center. At this time, we believe the root cause is isolated to a single redundant switch pair. During this service-affecting maintenance, customers may see an increased chance of increased latency or packet loss.
Nov 22, 14:36 UTC

Nov 22, 2022

Connectivity Issue - Dallas

Resolved - We haven’t observed any additional connectivity issues, and will now consider this incident resolved. Please reference Emergency Network Maintenance - US-Central (Dallas) for further updates. After we have completed maintenance and have more information, we will provide a detailed post-mortem for this incident.
Nov 22, 17:02 UTC

Monitoring - At this time, connectivity remains stable and we are continuing to monitor for any additional issues. Further maintenance is necessary to fully resolve this issue. For more information about the upcoming maintenance, please reference Emergency Network Maintenance - US-Central (Dallas).
Nov 22, 14:46 UTC

Identified - Our engineers have completed emergency maintenance in Dallas and connectivity is currently stable. We will be performing additional maintenance to fully resolve this issue. A timeline for this maintenance will be communicated in a separate post.
Nov 22, 13:54 UTC

Update - Our Engineers are still performing emergency maintenance in Dallas within our routing environment. We will provide additional updates as soon as possible.
Nov 22, 12:14 UTC

Update - Our Engineers will be performing emergency maintenance within our routing environment to address the connection issues observed in our Dallas Data Center. During this time some customers may observe additional networking traffic issues.
Nov 22, 11:02 UTC

Update - We are continuing to investigate this issue.
Nov 22, 10:00 UTC

Update - We are continuing to investigate this issue.
Nov 22, 08:52 UTC

Update - We are continuing to investigate the connectivity issue affecting our Dallas data center. We will provide additional updates as soon as possible.
Nov 22, 07:52 UTC

Update - We are continuing to investigate this issue.
Nov 22, 06:49 UTC

Investigating - We have identified connectivity issues affecting our Dallas data center. Our team is working as quickly as possible to have connectivity restored. We will provide additional updates as the situation develops.
Nov 22, 05:42 UTC

Nov 21, 2022

No incidents reported.

Nov 20, 2022

No incidents reported.

Nov 19, 2022

No incidents reported.

Nov 18, 2022

Scheduled Network Maintenance - AP-Southeast (Sydney)

Completed - The scheduled maintenance has been completed.
Nov 18, 17:00 UTC

Update - The scheduled network maintenance has been extended for 4 hours with an ending time of 23:00 UTC.
Nov 18, 15:57 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 13:00 UTC

Scheduled - We will be performing a scheduled network maintenance in our AP-Southeast (Sydney) data center at 13:00 (UTC) on Friday, November 18 for a duration of four hours. During this maintenance window, there may be short periods of increased latency performing actions such as booting or rebooting Linodes in the Sydney data center.
Nov 3, 13:59 UTC

Nov 17, 2022

Scheduled Network Maintenance - AP-West (Mumbai)

Completed - The scheduled maintenance has been completed.
Nov 17, 23:31 UTC

Update - The scheduled network maintenance hase been extended for 60 mins with an ending time of 23:30 UTC.
Nov 17, 22:27 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 18:30 UTC

Scheduled - We will be performing a scheduled network maintenance in our AP-West (Mumbai) data center at 18:30 (UTC) on Thursday, November 17 for a duration of four hours. During this maintenance window, there may be short periods of increased latency performing actions such as booting or rebooting Linodes in the Mumbai data center.
Nov 3, 13:54 UTC

Nov 16, 2022

No incidents reported.

Nov 15, 2022

No incidents reported.

Nov 14, 2022

No incidents reported.

Nov 13, 2022

No incidents reported.

Nov 12, 2022

No incidents reported.