Identified - Users in China may experience increased congestion and latency for our Tokyo 1 and 2 data centers as there is a fault in the undersea cable that is the shortest route between Hong Kong, China, and Japan. The operators of the cable line are already working on repairs.
Nov 23, 15:48 UTC
Linode Manager and API Operational
Hosted DNS Service Operational
London Operational
Newark Operational
Atlanta Operational
Dallas Operational
Fremont Operational
Tokyo 1 Operational
Tokyo 2 Operational
Singapore Operational
Frankfurt Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 8, 2016

No incidents reported today.

Dec 7, 2016

No incidents reported.

Dec 6, 2016
Completed - The scheduled maintenance has been completed.
Dec 6, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 6, 10:01 UTC
Scheduled - We will be performing network maintenance on the date and time listed above. We do not expect any downtime during this maintenance, however a brief period of packet loss or increased latency may be observed.
Dec 2, 23:13 UTC
Dec 5, 2016

No incidents reported.

Dec 4, 2016

No incidents reported.

Dec 3, 2016

No incidents reported.

Dec 2, 2016
Resolved - Connectivity has remained stable for the past several hours, and, as all indications point to continuing full connectivity, we are considering the issue resolved.
Dec 2, 17:28 UTC
Monitoring - Normal connectivity between our London and Dallas data centers has been restored. We're currently monitoring this situation for any changes.
Dec 2, 10:46 UTC
Investigating - We are currently experiencing connectivity issues between our London and Dallas data centers. Our team is in the process of investigating this matter and we will provide additional updates moving forward.
Dec 2, 10:38 UTC
Dec 1, 2016
Completed - The scheduled maintenance has been completed.
Dec 1, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 1, 16:00 UTC
Scheduled - We will be performing network maintenance on Thursday, Dec 1 at 16:00 UTC. We do not expect any downtime during this maintenance, however a brief period of packet loss or increased latency may be observed.
Nov 29, 21:43 UTC
Resolved - At this time, the issue has been resolved and full connectivity has been restored.
Dec 1, 12:15 UTC
Monitoring - Normal connectivity between our London and Dallas data centers has been restored. We're currently monitoring this situation for any changes.
Dec 1, 10:10 UTC
Investigating - We are currently experiencing connectivity issues between our London and Dallas data centers. Our team is in the process of investigating this matter and we will provide additional updates moving forward.
Dec 1, 09:58 UTC
Nov 30, 2016

No incidents reported.

Nov 29, 2016

No incidents reported.

Nov 28, 2016

No incidents reported.

Nov 27, 2016

No incidents reported.

Nov 26, 2016

No incidents reported.

Nov 25, 2016

No incidents reported.

Nov 24, 2016
Resolved - After monitoring the situation overnight, we have not see any further instances of intermittent IPv6 connectivity issues in Frankfurt, so we believe this incident is now resolved.

This issue was the result our Frankfurt IPv6 routes being leaked by a large indian mobile network operator, exacerbated by an apparent BGP software bug in our network hardware that caused the sessions with this provider to stay active after being administratively shut down. This leak was resolved last night at approximately 9pm EST, and we have seen no further instances of degradation. We apologize for any inconvenience as well as the unusually long time to restoration.
Nov 24, 14:03 UTC
Update - We've received reports from some users that indicate this issue is not fully resolved. Since the issue appears to be intermittent, and since IPv6 connectivity has generally improved as the day has gone on, we're going to continue to monitor this issue and work with our upstream provider on restoring full IPv6 connectivity in the least disruptive manner possible. It may take some time before this issue is fully resolved. We'll post updates here with new information as we receive it.

If you experience any poor IPv6 connectivity to or within Frankfurt, please reach out to our Support team so we can investigate further.
Nov 23, 23:07 UTC
Monitoring - The IPv6 connectivity problems affecting Linodes in our Frankfurt data center have been narrowed down to an issue with one of our upstream providers. Customers may experience occasional periods poor IPv6 connectivity and dropped packets. We are actively monitoring this issue.
Nov 23, 19:16 UTC
Update - We are still experiencing intermittent connectivity issues affecting IPv6 connectivity for Linodes in our Frankfurt data center. The investigation is still underway. We will continue to provide additional updates going forward.
Nov 23, 17:19 UTC
Investigating - An issue causing intermittent connectivity problems to Linodes in our Frankfurt data center have resumed and our engineers are currently working to find a resolution. We will continue to provide additional updates going forward.
Nov 23, 14:27 UTC
Monitoring - At this time the connectivity issues affecting our Frankfurt data center have been resolved. We will be monitoring this issue to ensure connectivity remains stable.
If you are still experiencing connectivity issues, please reach out to our Customer Support Team for assistance.
Nov 23, 14:01 UTC
Identified - At this time we have identified IPv6 connectivity issues affecting our Frankfurt data center. Our team is working as quickly as possible to have connectivity restored. We will provide additional updates as they develop.
Nov 23, 12:42 UTC