Identified - Linode has received several Xen Security Advisories (XSAs) that require us to perform updates to our legacy Xen host servers. In order to apply these updates, hosts and the Linodes running on them must be rebooted. The XSAs will be publicly released by the Xen project team on May 2nd at 12:00 UTC. We must complete this maintenance before then.

These security advisories only affect legacy Xen Linodes. KVM Linodes are not affected and do not require a reboot. Any customer that upgrades to KVM prior to the maintenance can avoid it entirely. You can use the “Upgrade to KVM” link in your Linode’s dashboard to move to KVM. More KVM upgrading information can be found here:

https://www.linode.com/docs/platform/kvm-reference

These updates are required to protect the security and safe operations of not only our infrastructure, but yours as well. We understand that a disruption with such limited notice is inconvenient, and we hope you understand that we have no control over the disclosure dates of these XSAs. As such, we must adhere to this strict timeline to ensure the security of both our customers and platform. We strongly recommend you read through our Reboot guide, which will help you prepare your Linode for these reboots. The Reboot guide is available here:

https://www.linode.com/docs/uptime/reboot-survival-guide

Each Linode's maintenance window will be communicated to you via email and will also be visible within the Linode Manager. Unfortunately, unless you’re able to upgrade to KVM, due the logistical demands of this effort your assigned maintenance windows are not changeable and the host reboots are mandatory. All customers with Xen Linodes in our first Tokyo data center are strongly encouraged to upgrade and migrate to KVM in our new Tokyo 2 facility.

During the maintenance window, Linode instances will be cleanly shut down while we perform the updates. Your Linode will be inaccessible during this time. A two-hour window is allocated, however the actual downtime should be much less. After the maintenance, each Linode will then be returned to its last state (running or powered off).

Stay tuned for more information.
Apr 19, 15:22 UTC
Linode Manager and API Operational
Hosted DNS Service Operational
London Operational
Newark Operational
Atlanta Operational
Dallas Operational
Fremont Operational
Tokyo 1 Operational
Tokyo 2 Operational
Singapore Operational
Frankfurt Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 28, 2017
Completed - The scheduled maintenance has been completed.
Apr 28, 04:45 UTC
Update - This maintenance has been extended to 0445 UTC.
Apr 28, 02:39 UTC
Update - This maintenance has been extended by 2 hours.
Apr 27, 22:55 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 27, 20:00 UTC
Update - This maintenance will commence 24 hours later than originally planned.
Apr 26, 07:41 UTC
Scheduled - On Wednesday, April 26, at 8pm UTC, our engineers will be performing an edge router upgrade in our Singapore datacenter. We will be working exclusively on the "B" side of the network, and do not expect any downtime during this maintenance as we have full redundancy. However, brief periods of packet loss or increased latency may be observed at times. We expect this maintenance to take 4 hours.
Apr 11, 14:36 UTC
Apr 26, 2017
Completed - The scheduled maintenance has been completed.
Apr 26, 05:30 UTC
Update - This maintenance has been extended by 2 hours.
Apr 25, 23:03 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 25, 20:00 UTC
Scheduled - On Tuesday, April 25, at 8pm UTC, our engineers will be performing an edge router upgrade in our Singapore datacenter. We will be working exclusively on the "A" side of the network, and do not expect any downtime during this maintenance as we have full redundancy. However, brief periods of packet loss or increased latency may be observed at times. We expect this maintenance to take 4 hours.
Apr 11, 14:34 UTC
Apr 24, 2017

No incidents reported.

Apr 23, 2017

No incidents reported.

Apr 22, 2017
Completed - The scheduled maintenance has been completed.
Apr 22, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 14:00 UTC
Scheduled - Our email system will be down for maintenance for an hour starting at 10AM Eastern Time on Saturday the 22nd of April. All mail sent to support@Linode.com during this time will be delivered to us after the maintenance is completed. Opening
or responding to a ticket through the Linode Manager will continue to operate normally during this time.
Apr 21, 19:26 UTC
Apr 21, 2017

No incidents reported.

Apr 20, 2017

No incidents reported.

Apr 19, 2017
Resolved - At this time, this issue has been resolved. Please reach out to our Support team if you have any further questions.
Apr 19, 05:33 UTC
Monitoring - Our network engineers have corrected this routing issue and connectivity has been restored between London and Singapore. We will monitor this connection for any changes.
Apr 19, 01:00 UTC
Investigating - We are aware of connectivity issues between our London and Singapore data centers and are currently investigating. We will continue to provide additional updates going forward.
Apr 18, 23:31 UTC
Apr 18, 2017
Completed - The scheduled maintenance has been completed.
Apr 18, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 04:00 UTC
Scheduled - Tuesday, April 18th we will be performing a standard code upgrade on a core network device in our Newark data center. Keeping up to date software improves stability and security for network infrastructure. The maintenance is scheduled to begin at 4:00 UTC with a 2-hour window to complete the work. We do not expect any downtime however a brief period of packet loss or increased latency may be observed.
Apr 14, 20:41 UTC
Apr 17, 2017

No incidents reported.

Apr 16, 2017

No incidents reported.

Apr 15, 2017

No incidents reported.

Apr 14, 2017
Completed - The scheduled maintenance has been completed.
Apr 14, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 04:00 UTC
Scheduled - Friday, April 14th we will be performing a standard code upgrade on a core network device in our Newark data center. Keeping up to date software improves stability and security for network infrastructure. The maintenance is scheduled to begin at 4:00 UTC with a 2-hour window to complete the work. We do not expect any downtime however a brief period of packet loss or increased latency may be observed.
Apr 11, 14:41 UTC