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February 2017

Connectivity Issues - Fremont
Being that we have not experienced additional connectivity issues affecting our Fremont data center, this matter is now resolved. If you are still experiencing connectivity issues, please reach out to our Customer Support Team for assistance.
Feb 19, 04:58-08:07 UTC
Connectivity Issues - Atlanta
Connectivity to all hosts has been restored and has remained stable. If you continue to experience issues, please open a support ticket or email us at support@linode.com.
Feb 14, 22:39 - Feb 15, 06:10 UTC
[Scheduled] Scheduled Network Maintenance - London
The scheduled maintenance has been completed.
Feb 9, 02:00-04:00 UTC
Connectivity Issues - Frankfurt
The connectivity issues affecting network connectivity within our Frankfurt data center have been resolved.
Feb 7, 01:25-04:42 UTC
Emergency Maintenance : Core Router failure in Shinagawa (Tokyo 2) Datacenter
The router has remained stable over the past 24 hours, so it will remain in service as we follow up with our vendor and investigate cause of the initial problem.
Feb 3, 13:40 - Feb 4, 13:59 UTC
Network Connectivity Between London and Singapore
Connectivity between our London and Singapore datacenters has remained stable and this issue is now resolved. If you are still experiencing connectivity issues, please reach out to our Customer Support Team for assistance.
Feb 2, 07:15-13:47 UTC
Support Phone Outage
No additional issues with our Support phone line have been observed. Please feel free to give us a call if you have any questions or concerns.
Feb 1, 03:22-05:08 UTC

January 2017

Support Phone Outage
No additional issues with our Support phone line have been observed. Please feel free to give us a call if you have any questions or concerns.
Jan 27, 01:48-23:20 UTC
[Scheduled] Fremont Peering Exchange Maintenance
The scheduled maintenance has been completed.
Jan 27, 16:00-17:00 UTC
[Scheduled] Scheduled DNS Resolver Maintenance
This maintenance has been successfully completed.
Jan 16, 12:00 - Jan 26, 20:51 UTC
Network Connectivity Between Frankfurt and Newark
Connectivity between our Newark and Frankfurt datacenters has remained stable and this issue is now resolved. If you experience any additional connectivity issues, please reach out to our Customer Support Team for assistance.
Jan 25, 15:03-21:45 UTC
Emergency Maintenance - Dallas Connectivity
At this time the emergency maintenance has concluded and connectivity has remained stable. If you experience any connectivity issues going forward, please reach out to our Customer Support Team for assistance.
Jan 23, 12:46 - Jan 24, 01:05 UTC
Network Connectivity - London
This incident is resolved. We will be posting a post-mortem shortly.
Jan 20, 07:55-18:14 UTC
[Scheduled] Atlanta Transit Capacity Upgrade
The scheduled maintenance has been completed.
Jan 20, 00:00-01:00 UTC
[Scheduled] Scheduled Network Maintenance - Fremont
The scheduled maintenance has been completed.
Jan 19, 03:01-03:30 UTC
[Scheduled] Scheduled Network Maintenance - Frankfurt
The scheduled maintenance has been completed.
Jan 19, 00:00-03:25 UTC
Support Phone Outage
At this time we have been able to restore the Support phone line. Please feel free to give us a call if you have any questions or concerns.
Jan 10, 15:56 - Jan 16, 17:53 UTC
[Scheduled] Scheduled Network Maintenance - Dallas, Atlanta
The software upgrades are complete.
Jan 13, 08:24-10:00 UTC
Connectivity Issue - Fremont
This incident has been resolved. Connectivity within our Fremont data center has remained optimal. If you experience any connectivity issues, please reach out to our Customer Support Team for assistance.
Jan 11, 20:23-22:48 UTC
[Scheduled] Scheduled Network Maintenance - London
The scheduled maintenance has been completed.
Jan 11, 00:31-03:00 UTC
Support Phone Outage
Our upstream provider has stabilized the connection, and the phones are now back to normal functionality. Thank you once again for your patience.
Jan 8, 19:49 - Jan 9, 23:08 UTC
[Scheduled] Fremont Peering Exchange Maintenance
The scheduled maintenance has been completed.
Jan 6, 11:01-12:00 UTC
[Scheduled] Scheduled Network Maintenance - Newark, Fremont
The scheduled maintenance has been completed.
Jan 6, 09:17-11:17 UTC
Connectivity Issue - Fremont
This incident has been resolved. Connectivity within our Fremont data center has remained optimal. If you experience any connectivity issues, please reach out to our Customer Support Team for assistance.
Jan 4, 13:18 - Jan 5, 01:29 UTC
[Scheduled] Fremont Internet Peering Exchange addition
The scheduled maintenance has been completed.
Jan 4, 09:00-10:00 UTC
Support Phone Outage
At this time we have been able to restore the Support phone line. Please feel free to give us a call if you have any questions or concerns.
Jan 3, 23:06 - Jan 4, 00:47 UTC

December 2016

Support Phone Outage
This incident is resolved.
Dec 29, 16:14 - Dec 30, 16:46 UTC
IPv6 Connectivity Issues - London
We've resolved the issue by improving the way all of our routers in London direct traffic so connections take better paths within and out of the datacenter.
Dec 29, 10:56-17:22 UTC
Fremont Data Center Aggregation Switch Failure
The switch has returned to normal operation. We do not expect any further events.
Dec 23, 20:20 - Dec 24, 01:47 UTC
IPv6 Connectivity Issues for London, Newark, Atlanta, Dallas, Fremont, and Tokyo1
This incident is resolved.
Dec 22, 19:37 - Dec 23, 00:49 UTC
[Scheduled] Atlanta Internet Capacity Upgrade
The scheduled maintenance has been completed.
Dec 22, 05:00-06:00 UTC
[Scheduled] Frankfurt Internet Edge Capacity Upgrade
The scheduled maintenance has been completed.
Dec 22, 02:00-03:00 UTC
Support Phone Outage
Service to our support line has been restored.
Dec 21, 00:18-05:28 UTC
[Scheduled] Dallas Internet Peering Exchange addition
The scheduled maintenance has been completed.
Dec 21, 00:00-00:45 UTC
IPv6 Connectivity Issues - Atlanta
This incident is resolved.
Dec 20, 03:07-14:52 UTC
Dark Fiber Outage
This incident has been resolved.
Dec 13, 11:17 - Dec 20, 13:13 UTC
Connectivity Issues Between London/Frankfurt and Dallas
This incident has been resolved.
Dec 19, 16:08-22:05 UTC
[Scheduled] Scheduled Network Maintenance - Tokyo 2
The maintenance has been completed successfully. We did see some minor traffic loss between atlanta-shinagawa DCs but it seemed to be an issue upstream.
Dec 15, 18:00-19:05 UTC
Connectivity Issues - Tokyo 2
This incident has been resolved.
Dec 14, 19:44-23:07 UTC
Tokyo Undersea Cable Fault
The operators of the cable have reported that it has been repaired.
Nov 23, 15:48 - Dec 12, 19:03 UTC
Support Phone Outage
At this time we have been able to restore the Support phone line. Please feel free to give us a call if you have any questions or concerns.
Dec 10, 06:00-07:02 UTC
[Scheduled] Scheduled Network Maintenance - Fremont
The scheduled maintenance has been completed.
Dec 6, 10:01-12:00 UTC
Connectivity Issues Between London and Dallas
Connectivity has remained stable for the past several hours, and, as all indications point to continuing full connectivity, we are considering the issue resolved.
Dec 2, 10:38-17:28 UTC
[Scheduled] Scheduled Network Maintenance - Singapore
The scheduled maintenance has been completed.
Dec 1, 16:00-18:00 UTC
Connectivity Issues Between London and Dallas
At this time, the issue has been resolved and full connectivity has been restored.
Dec 1, 09:58-12:15 UTC

November 2016

Connectivity Issues - Frankfurt IPv6
After monitoring the situation overnight, we have not see any further instances of intermittent IPv6 connectivity issues in Frankfurt, so we believe this incident is now resolved. This issue was the result our Frankfurt IPv6 routes being leaked by a large indian mobile network operator, exacerbated by an apparent BGP software bug in our network hardware that caused the sessions with this provider to stay active after being administratively shut down. This leak was resolved last night at approximately 9pm EST, and we have seen no further instances of degradation. We apologize for any inconvenience as well as the unusually long time to restoration.
Nov 23, 12:42 - Nov 24, 14:03 UTC
Linode Critical Xen Maintenance
At this time, we have completed the Xen Maintenance for all hosts in all datacenters.
Nov 11, 23:21 - Nov 23, 12:47 UTC
[Scheduled] Scheduled Network Maintenance - Newark
The scheduled maintenance has been completed.
Nov 17, 05:01-07:00 UTC
Datacenter Outage - Atlanta
The last remaining host is now operational and is booting.
Nov 12, 03:56-14:02 UTC
[Scheduled] Scheduled Network Maintenance - London
The scheduled maintenance has been completed.
Nov 10, 23:01 - Nov 11, 01:01 UTC
Connectivity Issues - Linodes in our London Datacenter
This set of connectivity issues is now considered resolved.
Nov 10, 10:15-11:36 UTC
[Scheduled] Scheduled Network Maintenance - London
The scheduled maintenance has been completed.
Nov 9, 16:00-17:01 UTC
[Scheduled] Scheduled Network Maintenance - London
The scheduled maintenance has been completed.
Nov 8, 16:00-17:01 UTC
Support Phone Outage
At this time we have been able to restore the Support phone line. Please feel free to give us a call if you have any questions or concerns.
Nov 7, 16:41-19:34 UTC
[Scheduled] Scheduled Network Maintenance - London
The scheduled maintenance has been completed.
Nov 7, 15:01-16:00 UTC
Support Phone Outage
At this time we have been able to restore the Support phone line. Please feel free to give us a call if you have any questions or concerns.
Nov 7, 08:19-11:19 UTC
Support Phone Outage
At this time we have been able to restore the Support phone line. Please feel free to give us a call if you have any questions or concerns.
Nov 6, 21:55-23:11 UTC
[Scheduled] Frankfurt - Emergency Service Affecting Maintenance
The scheduled maintenance has been completed.
Nov 3, 21:31 UTC

October 2016

Connectivity Issues - Linode.com, Linode Manager and Linode API
Being that we have not experienced additional connectivity issues affecting Linode.com, the Linode Manager or our API, this issue is now resolved. If you are still experiencing connectivity issues with Linode.com, the Linode Manager or our API, please reach out to our Customer Support Team for assistance.
Oct 30, 11:33-13:00 UTC
Support Phone Outage
This incident has been resolved.
Oct 28, 16:42-19:51 UTC
[Scheduled] Scheduled Network Maintenance - Atlanta and Fremont
The scheduled maintenance has been completed.
Oct 27, 10:01-12:00 UTC
Support Phone Outage
At this time, this issue has been resolved.
Oct 26, 16:21-17:49 UTC
Connectivity Issues - Lish
The connectivity issues affecting our Lish service have been resolved.
Oct 23, 08:14-14:41 UTC
Lish Newark Maintenance
Maintenance on Lish console service in Newark has been completed.
Oct 22, 21:12-21:41 UTC
[Scheduled] Emergency Maintenance: Linode Manager, Website, API, and Lish
The scheduled maintenance has been completed.
Oct 21, 20:01 - Oct 22, 01:00 UTC
[Scheduled] Scheduled Network Maintenance - Frankfurt
The scheduled maintenance has been completed.
Oct 20, 19:01-23:01 UTC
Impacted Connectivity in our Fremont Datacenter
At this time, the issue has been resolved and full connectivity has been restored.
Oct 15, 13:17-15:40 UTC
Connectivity Issues between Frankfurt and Dallas
Being that we have not experienced additional connectivity issues affecting transit between our Frankfurt and Dallas data centers, this matter is now resolved. If you are still experiencing connectivity issues, please reach out to our Customer Support Team for assistance.
Oct 14, 07:36-14:58 UTC
[Scheduled] Scheduled Network Maintenance - London and Frankfurt
The scheduled maintenance has been completed.
Oct 13, 23:00 - Oct 14, 03:02 UTC
[Scheduled] Scheduled Network Maintenance - Atlanta
The scheduled maintenance has been completed.
Oct 12, 23:01-23:45 UTC
[Scheduled] Scheduled Network Maintenance - Dallas
The scheduled maintenance has been completed.
Oct 5, 08:01-10:01 UTC
[Scheduled] Scheduled Network Maintenance - Fremont
The scheduled maintenance has been completed.
Oct 4, 09:01-11:01 UTC
[Scheduled] Scheduled Network Maintenance - London
The scheduled maintenance has been completed.
Oct 3, 23:01 - Oct 4, 01:00 UTC

September 2016

[Scheduled] Scheduled Network Maintenance - Singapore
The scheduled maintenance has been completed.
Sep 29, 17:30-19:30 UTC
Connectivity Issues - London
As we have seen no further attacks in the last two hours, we are considering this incident resolved.
Sep 25, 01:02-02:37 UTC
Connectivity Issues - Dallas
As we have seen no further attacks in the last two hours, we are considering this incident resolved.
Sep 25, 00:40-02:37 UTC
Connectivity Issues - Dallas
Being that we have not experienced additional connectivity issues affecting our Dallas data center, this matter is now resolved. If you are still experiencing connectivity issues, please reach out to our Customer Support Team for assistance.
Sep 24, 05:39-17:58 UTC
Networking Issues in Dallas datacenter
Being that the DDoS attack has been fully mitigated and we have not experienced additional connectivity issues within our Dallas data center, this issue is now resolved. If you are still experiencing connectivity issues with your Linode, please reach out to our Customer Support Team for assistance.
Sep 24, 03:30-05:21 UTC
[Scheduled] Linode Manager and API Maintenance: September 23rd, 2016
The scheduled maintenance has been completed.
Sep 23, 04:07-05:02 UTC
Connectivity Issues - Atlanta IPv6
Being that we have not experienced additional connectivity issues affecting our Atlanta datacenter, this matter is now resolved. If you are still experiencing connectivity issues, please reach out to our Customer Support Team for assistance.
Sep 22, 10:06-16:27 UTC
[Scheduled] Scheduled Network Maintenance - Atlanta
The scheduled maintenance has been completed.
Sep 22, 04:01-08:01 UTC
[Scheduled] Scheduled Network Maintenance - Singapore
The scheduled maintenance has been completed.
Sep 14, 16:00-17:00 UTC
Connectivity Issues - Dallas
Being that we have not experienced additional connectivity issues affecting our Dallas data center, Linode.com, the Linode Manager or our API, this matter is now resolved. If you are still experiencing connectivity issues, please reach out to our Customer Support Team for assistance.
Sep 13, 21:07 - Sep 14, 00:32 UTC
Connectivity Issues in Singapore
There have been no further attacks and the network is operating normally at this time.
Sep 10, 07:24-10:21 UTC
Connectivity Issues in Atlanta
The attacks have not recurred and the network is continuing to operate normally at this time.
Sep 10, 06:55-10:20 UTC
Connectivity Issue in Tokyo
We recently experienced a DoS attack directed towards our Tokyo datacenter which degraded network performance for a period of about 10 minutes. The attack has been fully mitigated and the network has returned to normal operation at this time.
Sep 10, 05:02 UTC
[Scheduled] Emergency Non-Service Affecting Maintenance in Frankfurt
The scheduled maintenance has been completed.
Sep 9, 01:00-02:00 UTC
Linode Critical Xen Maintenance
At this time, we have completed the Xen Maintenance for all hosts in all datacenters.
Sep 2, 18:10 - Sep 8, 13:55 UTC
Linode Manager/API/Website - Connectivity Issues
This issue should no longer affect functionality of the Manager, API and Website. Please contact our Support Team if you continue to experience issues.
Sep 8, 05:54-07:18 UTC
Newark datacenter connection issue
Verizon has completed their maintenance at this time.
Sep 7, 05:38-09:19 UTC
Lish Down for Maintenance in Newark
Lish maintenance has completed successfully.
Sep 7, 04:09-05:23 UTC
[Scheduled] Network Maintenance in London
The scheduled maintenance has been completed.
Sep 6, 23:00-23:45 UTC
Packet loss in Fremont
The traffic taking this path has been stable for approximately two hours. This issue is resolved.
Sep 6, 17:29-19:23 UTC
Connectivity Issues in Atlanta
This incident has been resolved.
Sep 3, 21:14 - Sep 5, 21:34 UTC
Connectivity Issues In Tokyo
The DDoS attacks have been mitigated and service has been restored in the Tokyo datacenter.
Sep 4, 22:19 - Sep 5, 11:12 UTC
Connectivity Issues Fremont
The connectivity issues have been resolved at this time and service has been restored.
Sep 5, 01:16-11:11 UTC
Connectivity Issues affecting Linode.com, Linode Manager and the Linode API
This incident has been resolved.
Sep 4, 15:34-21:24 UTC
Connectivity Issues in Fremont
This incident has been resolved.
Sep 4, 17:29-19:30 UTC
IPv6 Connectivity Issues - Singapore
The connectivity issues affecting IPv6 within our Singapore data center have been resolved.
Sep 3, 00:27-14:16 UTC
Connectivity Issues - Atlanta
This disruption was due to a short-term DDoS attack that has since been mitigated. If you continue to experience any further disruption, please contact our Support Team.
Sep 2, 18:25-20:16 UTC
Connectivity Issues - Atlanta
The connectivity issues were due to a large-scale DoS attack directed towards our Atlanta datacenter. The attack has been fully mitigated and has not continued to affect network connectivity in Atlanta.
Sep 2, 04:27-05:06 UTC
Connectivity Issues between Frankfurt and Dallas
Network connectivity between these locations remains normal according to our monitors. This issue is now considered resolved. Please contact us if you continue to experience network issues.
Sep 1, 13:54-20:07 UTC
[Scheduled] Network Maintenance in London
The scheduled maintenance has been completed.
Sep 1, 01:00-02:00 UTC

August 2016

[Scheduled] Network Maintenance in London
The scheduled maintenance has been completed.
Aug 31, 02:00-03:00 UTC
Connectivity Issues Atlanta
Being that we have not experienced additional connectivity issues affecting our Atlanta data center, this matter is now resolved. If you are still experiencing connectivity issues, please reach out to our Customer Support Team for assistance.
Aug 30, 22:25 - Aug 31, 02:58 UTC
Connectivity Issues - Atlanta
Being that we have not experienced additional connectivity issues affecting our Atlanta data center, this matter is now resolved. If you are still experiencing connectivity issues, please reach out to our Customer Support Team for assistance.
Aug 30, 18:56-21:57 UTC
[Scheduled] Emergency Hardware Maintenance in Fremont
Scheduled maintenance is complete.
Aug 30, 18:30-19:58 UTC
[Scheduled] Scheduled Network Maintenance - London
The scheduled maintenance has been completed.
Aug 29, 23:00 - Aug 30, 00:00 UTC
[Scheduled] Scheduled Network Maintenance - London
The scheduled maintenance has been completed.
Aug 25, 23:01 - Aug 26, 00:00 UTC
[Scheduled] Network Maintenance in London
The scheduled maintenance has been completed.
Aug 25, 02:01-03:01 UTC
DNS Resolution Issues
At this time the issues affecting our Hosted DNS Service have been resolved. If you experience any additional issues with DNS Resolution, please reach out to our Customer Support Team for assistance.
Aug 24, 17:24-20:24 UTC
DNS Resolution Issues
At this time the issues affecting our Hosted DNS Service have been resolved. If you experience any additional issues with DNS Resolution, please reach out to our Customer Support Team for assistance.
Aug 23, 20:48 - Aug 24, 02:10 UTC
[Scheduled] Scheduled Network Maintenance - London
The scheduled maintenance has been completed.
Aug 22, 23:01 - Aug 23, 01:01 UTC
Impacted connectivity to our Atlanta datacenter
This incident has been fully resolved.
Aug 17, 22:42 - Aug 18, 02:00 UTC
Connectivity Issues Between Dallas and Singapore
At this time the connectivity issues between Dallas and Singapore have been resolved. If you experience any further connectivity issues, please reach out to our Customer Support Team for assistance.
Aug 15, 19:08-22:17 UTC
Connectivity Issues Between Dallas and Singapore
Traffic between these two datacenters has remained stable and no further issues have been detected. If you experience any connectivity issues, please reach out to our Support Team and we will be happy to help further.
Aug 13, 17:49-21:04 UTC
[Scheduled] Scheduled Network Maintenance - London
The scheduled maintenance has been completed.
Aug 11, 23:01 - Aug 12, 01:01 UTC
Connectivity Issues - London
An attack targeting one of our upstream provider's other customers was detected this morning. The traffic was successfully blackholed for the customer, however, it was significant enough to impact Linode's network and some residual effects would have been seen for a brief period of time. As of now, the issue is resolved.
Aug 10, 13:33-14:20 UTC
Connectivity Issues - Linode.com, Linode Manager and Linode API
This issue has been resolved.
Aug 9, 18:29-20:38 UTC
Connectivity Issues - Frankfurt
At this time our Networking Team has confirmed that the connectivity issues within our Frankfurt data center have been resolved. If you are still experiencing connectivity issues, please reach out to our Customer Support Team for assistance.
Aug 8, 12:58-17:02 UTC
Connectivity Issues between Dallas and Europe
This incident has been resolved.
Aug 4, 09:40 - Aug 5, 03:11 UTC
Connectivity Issues in London
The DNS resolution issues within our London data center have been resolved. If you experience any further issues with DNS resolution, please reach out to our Customer Support team for assistance.
Aug 3, 17:07-20:45 UTC
[Scheduled] London Routing Changes
This work has been completed without incident.
Aug 2, 23:00-23:37 UTC
[Scheduled] Newark Internet Edge Capacity Upgrade
The capacity addition is completed. NTT has been added to our Newark bandwidth blend.
Aug 2, 04:01-04:45 UTC

July 2016

Connectivity Issues In Tokyo
This incident has been resolved.
Jul 28, 15:25-16:45 UTC
[Scheduled] Scheduled Network Maintenance - Newark
The scheduled maintenance has been completed.
Jul 28, 10:00-12:00 UTC
Linode Critical Xen Maintenance
At this time, we have completed the Xen Maintenance for all hosts in all datacenters.
Jul 15, 14:01 - Jul 26, 17:55 UTC
[Scheduled] Dallas Internet Edge Capacity Upgrade
The capacity addition is complete. NTT has been added to our Dallas bandwidth blend.
Jul 26, 05:01-05:57 UTC
[Scheduled] Newark Internet Edge Capacity Upgrade
The capacity addition is complete. Zayo IP has been added to our Newark bandwidth blend.
Jul 26, 04:00-05:01 UTC
Singapore Datacenter Lish
This maintenance has been completed.
Jul 23, 08:23-08:56 UTC
London Datacenter Lish
This maintenance has been completed.
Jul 23, 07:38-08:09 UTC
[Scheduled] Newark Internet Edge Capacity Upgrade
The capacity additions are now complete. We now have direct connectivity to Telia and Cogent in Newark. We expect to have NTT and Zayo IP online soon also. A separate maintenance will be scheduled to add them to the blend.
Jul 21, 04:00-05:05 UTC
Support Email Outage
The issues affecting our email system have been resolved.
Jul 20, 21:05 - Jul 21, 00:29 UTC
Connectivity issues in Newark
The connectivity issues within our Newark data center have been resolved at this time.
Jul 19, 02:30-05:47 UTC
Packet Loss in Atlanta
This incident has been resolved.
Jul 18, 06:24-07:21 UTC
Impacted Connectivity in Newark
Being that we have not experienced additional connectivity issues affecting our Newark data center, this matter is now resolved. If you are still experiencing connectivity issues, please reach out to our Customer Support Team for assistance.
Jul 14, 14:54-20:33 UTC
[Scheduled] Scheduled Network Maintenance - London
The scheduled maintenance has been completed.
Jul 12, 00:01-03:00 UTC
DNS Issues - Dallas
The DNS resolution issues within our Dallas data center have been resolved. If you experience any further issues with DNS resolution, please reach out to our Customer Support team for assistance.
Jul 11, 14:04-17:33 UTC
Connectivity Issues - Newark
Connectivity to our Newark datacenter has remained stable and we have detected no further issues. If you experience any further connectivity issues, please reach out to our Support team for assistance.
Jul 10, 19:42-22:38 UTC
Connectivity Issues Between London and Dallas
The connectivity issues affecting the London and Dallas data centers has been resolved.
Jul 8, 04:14-05:49 UTC
[Scheduled] Scheduled Network Maintenance - London
The scheduled maintenance has been completed.
Jul 8, 00:01-03:00 UTC
Connectivity Issues - Fremont
Our upstream provider has now confirmed that connectivity issues affecting our Fremont data center have been resolved. If you are still experiencing connectivity issues, please reach out to our Customer Support Team for assistance.
Jul 7, 00:59-22:41 UTC
[Scheduled] Phone System Maintenance
The scheduled maintenance has been completed.
Jul 1, 23:30 - Jul 2, 00:00 UTC

June 2016

Connectivity Issues in Singapore
This issue has been resolved.
Jun 23, 22:51 - Jun 24, 00:26 UTC
Linode Manager Issues
This incident has been resolved.
Jun 21, 11:41-17:09 UTC
Connectivity Issues in Frankfurt
This incident has been resolved.
Jun 17, 08:43-08:55 UTC
[Scheduled] Tokyo Routing Changes
The scheduled maintenance has been completed.
Jun 14, 15:00-16:00 UTC
Job Processing in the Linode Manager and Linode API
This issue has been resolved.
Jun 11, 20:59 - Jun 12, 03:33 UTC
[Scheduled] Scheduled Network Maintenance - Dallas
The scheduled maintenance has been completed.
Jun 10, 09:00-12:00 UTC
Emergency Network Maintenance - Newark
Maintenance is complete.
Jun 9, 11:57-13:42 UTC
[Scheduled] Scheduled Network Maintenance - Newark
The scheduled maintenance has been completed.
Jun 9, 09:00-11:30 UTC
Connectivity Issues - Fremont
Our upstream provider has now confirmed that connectivity issues affecting our Fremont data center have been resolved. If you are still experiencing connectivity issues, please reach out to our Customer Support Team for assistance.
Jun 6, 20:18-21:47 UTC
Linode Manager Bug
This bug has been fixed and users should now be able to access the Linode Manager without issue. Please reach out to our Support department if you run into any errors.
Jun 6, 14:28-15:06 UTC
[Scheduled] Scheduled Network Maintenance - Frankfurt
The scheduled maintenance has been completed.
Jun 2, 21:00-22:00 UTC
Connectivity Issue - Singapore to Newark
This issue is resolved.
Jun 2, 03:16-08:22 UTC
Connectivity issues between Linode data centers
Being that we have not experienced additional connectivity issues affecting our data centers, this matter is now resolved. If you are still experiencing connectivity issues, please reach out to our Customer Support Team for assistance.
Jun 1, 19:33-22:42 UTC
[Scheduled] Scheduled Network Maintenance - Frankfurt
The scheduled maintenance has been completed.
Jun 1, 10:00-11:00 UTC

May 2016

IPv6 Connectivity Issues - Newark
The connectivity issues affecting IPv6 within our Newark data center have been resolved.
May 27, 00:00-01:53 UTC
[Scheduled] Scheduled Network Maintenance - Singapore
The scheduled maintenance has been completed.
May 26, 18:01-20:00 UTC
[Scheduled] Hardware Maintenance in Atlanta
The scheduled maintenance has been completed.
May 26, 14:00-18:00 UTC
[Scheduled] Scheduled Network Maintenance - Newark
The scheduled maintenance has been completed.
May 25, 10:00-12:00 UTC
[Scheduled] Emergency matinenance on statistics graphing service
The maintenance has been completed at this time and graph service should be returned to normal for all users
May 24, 21:16 UTC
[Scheduled] Scheduled Network Maintenance - Singapore
The scheduled maintenance has been completed.
May 24, 18:00-20:00 UTC
Support Phone Outage
This incident has been resolved.
May 24, 16:16-19:22 UTC
Connectivity Issues Lish Frankfurt
This incident has been resolved.
May 22, 15:44 - May 23, 09:22 UTC
[Scheduled] Network Maintenance in Atlanta
The software upgrade has been completed successfully with no significant loss during the upgrade process.
May 23, 05:00-06:03 UTC
Connectivity Issues in Frankfurt and Atlanta
At approximately 13:30 (UTC), we experienced 3 brief DoS Attacks directed at our Frankfurt data center and 1 brief DoS Attack directed at our Atlanta data center. These attacks only lasted a few minutes each before they were nulled. Linodes in Frankfurt and Atlanta may have experienced connectivity issues, including packet loss and increased latency, for the duration of the attacks.
May 22, 15:38 UTC
[Scheduled] Linode Manager Graphing Service Maintenance
The scheduled maintenance has been completed.
May 20, 20:29-20:29 UTC
Connectivity Issues - Tokyo
This incident has been resolved.
May 20, 06:32-07:41 UTC
Linode Manager/API/Website - Connectivity Issues
This incident has been resolved.
May 19, 14:05-17:10 UTC
[Scheduled] Emergency Network Maintenance - London
The scheduled maintenance has been completed.
May 18, 20:00-22:00 UTC
[Scheduled] Emergency Network Maintenance - London
This emergency maintenance was rescheduled.
May 17, 21:17-23:00 UTC
[Scheduled] Network Maintenance in Atlanta
The scheduled maintenance has been completed.
May 15, 05:00-07:00 UTC
Connectivity Issues - Fremont
This incident has been resolved.
May 13, 08:23-11:35 UTC
Connectivity Issues - Atlanta
Our team has been able to successfully mitigate the incoming attacks and connectivity within Atlanta has remained stable. If you experience any further connectivity issues within our Atlanta data center, please reach out to our Customer Support Team for assistance.
May 12, 23:08 - May 13, 02:49 UTC
DNS Resolver Issues - Fremont
The performance issues affecting DNS services in Fremont have been resolved.
May 12, 06:42-11:18 UTC
DNS Resolver Issues - Fremont
This issue has been resolved at this time.
May 11, 07:52-10:32 UTC
Packet Loss between Atlanta and Dallas
This issue has been resolved at this time.
May 10, 20:31 - May 11, 01:00 UTC
[Scheduled] Lish Maintenance
The scheduled maintenance has been completed.
May 10, 21:00-22:00 UTC
IPv6 issues in Newark
This incident has been resolved.
May 10, 15:46-17:32 UTC
[Scheduled] Scheduled Network Maintenance - Fremont
The scheduled maintenance has been completed.
May 9, 10:00-14:00 UTC
Impacted Connectivity in Fremont
This incident has been resolved.
May 9, 11:40-12:31 UTC
Connectivity Issues - Fremont
This incident is resolved.
May 5, 15:44-22:42 UTC
[Scheduled] Scheduled Network Maintenance - Fremont
The scheduled maintenance has been completed.
May 5, 11:00-18:00 UTC
[Scheduled] Scheduled Network Maintenance - Fremont
The scheduled maintenance has been completed.
May 4, 11:30-20:30 UTC
Degraded Performance - Linode Website, Manager, API and Hosted DNS Service
The performance issues affecting the Linode Website, Manager, API and DNS service have been resolved.
May 4, 05:26-07:04 UTC

April 2016

Connectivity Issues - Atlanta
This incident has been resolved.
Apr 30, 02:05-16:05 UTC
[Scheduled] NodeBalancer Maintenance in London
The scheduled maintenance has been completed.
Apr 29, 15:00-19:00 UTC
Connectivity Issues - Dallas
This incident has been resolved.
Apr 28, 17:05-20:35 UTC
[Scheduled] Hardware Maintenance in Singapore
This has been completed successfully.
Apr 28, 15:00-16:05 UTC
[Scheduled] NodeBalancer Maintenance in Tokyo
The NodeBalancer maintenance in Tokyo is now complete.
Apr 27, 23:45 - Apr 28, 00:57 UTC
[Scheduled] NodeBalancer Maintenance in Newark
The scheduled maintenance has been completed.
Apr 27, 20:00-22:00 UTC
[Scheduled] NodeBalancer Maintenance in Fremont
The scheduled maintenance has been completed.
Apr 26, 19:45-21:45 UTC
[Scheduled] NodeBalancer Maintenance in Newark
The scheduled maintenance has been completed.
Apr 26, 16:00-20:00 UTC
[Scheduled] NodeBalancer Maintenance in London
The scheduled maintenance has been completed.
Apr 26, 16:00-18:00 UTC
Degraded Network Performance in London
We've been monitoring the network performance in London for the last 24 hours. Network performance has returned to normal, and has remained consistent during our monitoring. As such, we'll now consider this matter resolved. We'll provide a post-mortem on our status page as soon as possible.
Apr 24, 11:44 - Apr 26, 13:50 UTC
[Scheduled] NodeBalancer Maintenance in London
The scheduled maintenance has been completed.
Apr 25, 19:30-21:30 UTC
Connectivity Issues In Tokyo
Network services for our Tokyo datacenter have returned back to normal.
Apr 25, 08:24-20:16 UTC
Connectivity Issues in Frankfurt
Network services for our Frankfurt datacenter have returned back to normal.
Apr 25, 09:38-20:14 UTC
Degraded Network Performance in London
The degraded network performance and packet loss that was affecting a subset of customers in our London datacenter has been identified as related to a large DoS attack that was directed at the entire London datacenter. This attack has been fully mitigated by our upstream provider at this time.
Apr 23, 21:48-22:23 UTC
Connectivity Issues in Tokyo
Network services for this datacenter have returned back to normal.
Apr 22, 03:06 - Apr 23, 04:57 UTC
Connectivity Issues in Frankfurt
Network services for this datacenter have returned back to normal.
Apr 22, 11:49 - Apr 23, 04:56 UTC
[Scheduled] NodeBalancer Maintenance in London
The scheduled maintenance has been completed.
Apr 22, 19:00-21:00 UTC
Connectivity Issues in Fremont
We have received word from our provider that a route leak from AS200759 caused certain Linode IP ranges to route incorrectly. The issue was resolved in approximately 10 minutes, and we do not expect any further issues related to this route leak.
Apr 22, 17:25-17:46 UTC
Connectivity Issues in Atlanta
At this time connectivity in Atlanta has stabilized.
Apr 22, 06:19-14:06 UTC
Repository Mirror Issues in Dallas
At this time our Administrators have been able to correct the issues with our repository mirrors in Dallas. Please reach out to our Customer Support Department if you experience further difficulties with our repository mirrors.
Apr 19, 19:28 - Apr 21, 21:23 UTC
[Scheduled] Hardware Maintenance in London
The scheduled maintenance has been completed.
Apr 21, 18:00-21:00 UTC
[Scheduled] NodeBalancer Maintenance in Atlanta
The scheduled maintenance has been completed.
Apr 21, 19:00-21:00 UTC
[Scheduled] Scheduled Network Maintenance - Singapore
The scheduled maintenance has been completed.
Apr 21, 18:00-20:00 UTC
Emergency Maintenance on DNS Infrastructure
At this time, we have concluded the emergency maintenance and customers who have experienced difficulties due to yesterday's DNS maintenance should see DNS functionality returned to normal. We urge any users who are utilizing our name servers for vanity DNS to update their glue records with their registrars by pointing them to the new ns[1-5].linode.com IP addresses, as there will be a forthcoming announcement regarding the cessation of DNS query service from our old name server IP addresses. We do apologize to those customers who experienced problems due to yesterday's change and will provide more information regarding our DNS changes soon.
Apr 21, 18:53-19:51 UTC
[Scheduled] Scheduled Network Maintenance - Newark
The scheduled maintenance has been completed.
Apr 21, 10:15-12:15 UTC
[Scheduled] NodeBalancer Maintenance in Frankfurt
The scheduled maintenance has been completed.
Apr 20, 17:00-19:00 UTC
[Scheduled] NodeBalancer Maintenance in Singapore
The scheduled maintenance has been completed.
Apr 20, 17:00-19:00 UTC
Connectivity Issues - Newark
At this time the connectivity issues within our Newark data center have been corrected. Please contact support if you experience any additional interruptions.
Apr 20, 15:03-18:01 UTC
Residual effects from maintenance on ns1.linode.com
This morning we successfully completed a maintenance on ns1.linode.com as a part of an ongoing effort to harden our infrastructure against future attacks. While the majority of DNS users noticed no interruptions of service, a very specific subset of users may be experiencing issues: 1. Users who utilize our name servers as DNS slaves, while privately operating their own master 2. Users who utilize our name servers for vanity DNS by pointing glue records for their domain directly to the IPs of our name servers Users of the first group may be noticing that zone updates are not propagating in a timely manner. This problem is due to the fact that the DNS for our ns[1-5].linode.com now points to IP addresses provided by CloudFlare, who is dropping DNS NOTIFY packets. Thus users experiencing this problem most likely did not first experience it this morning. This morning's maintenance was necessary in order to implement a solution to this problem. We have updated our documentation which now instructs how BIND can be configured to utilize the solution: https://www.linode.com/docs/websites/cms/set-up-dns-services-on-cpanel#using-linodes-dns-manager-as-a-slave Users of the second group have likely noticed that their DNS servers are no longer responding to DNS queries. This is due to the fact that ns[1-5].linode.com have not pointed to these old IP addresses since CloudFlare began proxying our DNS traffic in December of last year. As of this morning, all five of the old name server IP addresses will only respond to requests for zone transfers, and no longer answer DNS queries. We do apologize for any inconvenience this may have caused our customers; however this measure was necessary as part of our efforts to provide a more secure DNS infrastructure. This issue can be resolved by simply updating glue records to point to the new ns[1-5].linode.com IP addresses. It is important that we take this opportunity to point out that we do not support any configurations which point DNS records directly to IP addresses held by our infrastructure. These IP addresses are always subject to change without notice, so any user who points DNS records directly to these IPs is risking availability issues in the event of an address change. It is worth noting that this morning's maintenance marked the finalization of the architectural changes made to our DNS servers; these changes have been gradually rolled out to ns[2-5].linode.com over the past week. Customers who are listing all five of our name servers as NS records for their domains or as transfer partners for their own private name servers should have experienced negligible interruptions, as our remaining four name servers continued to function with full normality throughout the maintenance. Though we certainly regret any problems which this morning's maintenance may have caused for our customers, we are pleased to announce that as of this morning we have completed the implementation of architectural improvements to our DNS which further insulate and protect the infrastructure against future attack attempts, allowing us to offer all of our customers a more reliable DNS service. We thank you for your understanding through this issue, and apologize to our affected customers.
Apr 20, 16:55 UTC
[Scheduled] Hardware Maintenance in Dallas
The scheduled maintenance has been completed.
Apr 20, 14:00-15:05 UTC
Connectivity Issues in Newark
At this time, our Networking Team has been able to correct the connectivity issues within our Newark data center.
Apr 20, 09:44-12:07 UTC
Packet Loss between Newark and London
At this time, our Networking Team has been able to correct the connectivity issues within our Newark and London. Please contact support if you have any questions.
Apr 20, 10:30-12:05 UTC
Connectivity Issues in Tokyo
At this time our Networking Team has been able to correct the connectivity issues within our Tokyo data center. Please reach out to our Customer Support Team if you experience any additional interruptions.
Apr 19, 22:47 - Apr 20, 02:02 UTC
Connectivity issue in Singapore datacenter
Our Networking Team has been able to correct the connectivity issues within our Singapore data center. Please reach out to our Customer Support Team if you experience any additional interruptions going forward.
Apr 19, 22:48 - Apr 20, 00:45 UTC
Connectivity Issues in Fremont
Our Networking Team has been able to stabilize connectivity within our Fremont data center. Please reach out to our Customer Support Team if you experience any additional interruptions.
Apr 19, 23:17 - Apr 20, 00:43 UTC
Connectivity issue in the Atlanta datacenter
Connectivity within Atlanta has been fully restored and will remain stable. Please reach out to our Customer Support Team if you experience any additional interruptions.
Apr 19, 22:22 - Apr 20, 00:41 UTC
Connectivity Issues in Newark
Our Networking Team has been able to prevent continued attacks and connectivity has remained stable. Please reach out to our Customer Support Team if you experience any additional interruptions.
Apr 19, 21:57 - Apr 20, 00:39 UTC
[Scheduled] NodeBalancer Maintenance in Fremont
The scheduled maintenance has been completed.
Apr 19, 20:00-23:00 UTC
[Scheduled] NodeBalancer Maintenance in Dallas
The NodeBalancer maintenance has been completed at this time.
Apr 19, 18:00-20:28 UTC
[Scheduled] Hardware Maintenance in Fremont
The scheduled maintenance has been completed.
Apr 19, 18:00-20:17 UTC
Connectivity Issues - Frankfurt
Network connectivity has returned to normal and the issue is resolved at this time.
Apr 19, 07:15-12:53 UTC
Connectivity Issues in Newark
Network connectivity has returned to normal and the issue is resolved at this time.
Apr 19, 03:43-09:08 UTC
[Scheduled] Scheduled Network Maintenance - Frankfurt
The scheduled maintenance has been completed.
Apr 14, 22:00-23:45 UTC
Phone Service Outage
This issue has been resolved at this time.
Apr 11, 04:46-07:53 UTC
Connectivity Issues - Fremont
Connectivity in our Fremont datacenter has been stable over the last hour after an outage of approximately 8 minutes. If you have any further concerns please contact our Support Department.
Apr 8, 20:04-22:02 UTC
Phone Service Outage
We believe this issue is now resolved.
Apr 8, 08:50-10:37 UTC
[Scheduled] Scheduled Network Maintenance - Frankfurt
The scheduled maintenance has been completed.
Apr 7, 22:00-23:45 UTC
Connectivity Issue - Tokyo
Normal connectivity has been restored in the Tokyo datacenter.
Apr 7, 04:42-06:25 UTC
[Scheduled] Hardware Maintenance in Atlanta
The scheduled maintenance has been completed.
Apr 6, 15:00-17:00 UTC

March 2016

Connectivity Issues - Dallas
Normal connectivity in Dallas has been restored.
Mar 30, 19:50 - Mar 31, 00:23 UTC
Connectivity Issues - Linode Website, Manager, and API
We've confirmed that access to the Website, Manager and API has returned to normal.
Mar 30, 12:58 - Mar 31, 00:22 UTC
Connectivity Issues - Dallas
We've continued to monitor this incident for the last 2 hours, and connectivity to Linodes in Dallas has remained stable during that time. Because connectivity has returned to normal, and because we haven't seen any indication of further connectivity issues in Dallas, we'll now consider this issue resolved. Please reach out to our Support team if you have any questions or concerns.
Mar 30, 13:09-16:15 UTC
[Maintenance] Statistics Boxes
Maintenance has been completed.
Mar 30, 00:45-03:10 UTC
Linode Manager and Linode.com connectivity issues
There have been no additional interruption in connectivity to the Linode Manager or Linode.com. If you are unable to connect please get in contact with the Customer Support Department for help.
Mar 22, 03:01-04:32 UTC
Connectivity issues with Linode Manager
We have not experienced additional interruptions with Linode.com or the Linode Manager. If you are unable to connect to Linode.com or the Linode Manager, please reach out to our Customer Support Department for assistance.
Mar 19, 21:57 - Mar 20, 03:54 UTC
Connectivity Issues - Dallas
At this time, we have not received additional connectivity issues within our Dallas data center. If you experience any connectivity issues, please reach out to our Support Department for assistance.
Mar 19, 01:22-08:04 UTC
Linode Manager and Linode.com Front Page Partial Outage
At this time, the connectivity issues involving the Linode Manager and Linode.com have been resolved. If you experience any issues with connecting to Linode.com or the Linode Manager, please reach out our Support Department for assistance.
Mar 19, 02:26-07:59 UTC
Connectivity Issue - Dallas
At this time, no further issues have occurred, and we will consider this issue resolved. If you experience any additional disruptions, please contact our Support Department. Thank you for your patience.
Mar 18, 18:46-22:01 UTC
[Scheduled] Emergency Lish Maintenance: March 16, 2016
The emergency Lish maintenance has been completed at this time.
Mar 16, 20:26 UTC
[Scheduled] Hardware Maintenance in Singapore
Maintenance has been completed successfully.
Mar 16, 14:00-15:41 UTC
[Scheduled] Network Maintenance in Atlanta
This maintenance has been completed successfully.
Mar 16, 00:00-00:25 UTC
Undersea Cable System Cuts in Singapore
This incident has been resolved.
Mar 2, 20:21 - Mar 15, 21:29 UTC
[Scheduled] Hardware Maintenance in Fremont
The scheduled maintenance has been completed.
Mar 15, 21:16 UTC
Power loss to some Linodes in Dallas
The affected hosts have experienced continuous uptime since steps were taken to resolve this issue. At this time, we will consider the event fully resolved. Please contact us if you experience any further disruptions. Thank you for your patience.
Mar 15, 16:43-19:08 UTC
[Scheduled] Hardware Maintenance in Singapore
This has been completed.
Mar 14, 14:15-15:07 UTC
[Scheduled] Linode Manager and API Maintenance: March 13th, 2016
At this time, the scheduled maintenance has completed.
Mar 14, 03:01-04:36 UTC
[Scheduled] [Scheduled] Lish Maintenance in Frankfurt: March 10, 2016
The scheduled maintenance has been completed.
Mar 11, 03:00-03:30 UTC
[Scheduled] Network Maintenance in Newark
The scheduled maintenance has been completed.
Mar 8, 15:00-17:00 UTC
[Scheduled] Network Maintenance in Atlanta
The maintenance has been successfully completed.
Mar 7, 01:00-01:40 UTC
Degraded Performance - Linode Manager, Website, and API
Full access has been restored to the Linode Manager, Website, and API. No further incidents have occurred at this time.
Mar 6, 08:15-11:12 UTC
Connectivity Issues in Dallas
At this time, the connectivity issues within Dallas have been corrected. We will follow up soon with a post-mortem on the situation.
Mar 5, 22:44 - Mar 6, 00:58 UTC
Connectivity Issues in Tokyo
This incident is resolved and users should not encounter further issues related to it.
Mar 4, 14:59-15:15 UTC
[Scheduled] Network Maintenance in Atlanta
The scheduled maintenance has been completed.
Mar 1, 23:00-23:30 UTC

February 2016

[Scheduled] Linode Manager and API Maintenance: February 28th, 2016
The scheduled maintenance has been completed.
Feb 29, 03:00-05:00 UTC
[Scheduled] Emergency Linode Manager and Website Maintenance
This maintenance has been successfully completed.
Feb 28, 15:45-16:21 UTC
Connectivity Issues in Atlanta
Connectivity in Atlanta has been restored.
Feb 28, 01:44-07:50 UTC
Connectivity Issues in Atlanta
Atlanta packet loss issues are now resolved.
Feb 26, 03:27-04:18 UTC
Connectivity Issue - London
Connectivity in London has been restored.
Feb 18, 16:41-19:50 UTC
Connectivity Issue - London
There was a DDoS directed against multiple Linodes in the data center. At this time our Administrators have mitigated the attack and connectivity is returned to normal.
Feb 18, 11:22-13:12 UTC
[Scheduled] Emergency Linode Manager and Website Maintenance
The emergency maintenance has been completed.
Feb 17, 13:15-13:57 UTC
Intermittent Phone Service
Phone access has been fully restored.
Feb 15, 01:35 - Feb 16, 03:26 UTC
Connectivity Issues - Newark
At this time we believe that the routing issue in Newark has been fully resolved. If we receive further information on the cause of this routing issue from our transit provider, we will update this post with a post-mortem.
Feb 10, 07:19-15:48 UTC
[Scheduled] Linode Manager and API Maintenance: February 7th, 2016
The maintenance has been completed at this time.
Feb 8, 03:00-03:42 UTC
[Scheduled] [Scheduled] Network Maintenance in Newark
Network maintenance in Newark has been completed.
Feb 4, 15:00-16:25 UTC
[Scheduled] Network Maintenance in Atlanta
The scheduled maintenance has been completed.
Feb 4, 03:00-05:00 UTC
Connectivity Issue - Atlanta
This issue is now resolved. We will follow up shortly with a post-mortem giving some more information.
Feb 2, 16:44-21:26 UTC

January 2016

Connectivity Issues - Linode Manager, Website and API
Access to the Linode Manager, Website and API has been restored.
Jan 29, 23:07 - Jan 30, 01:18 UTC
[Scheduled] Emergency Manager and Website Maintenance
The scheduled maintenance has been completed.
Jan 27, 14:30-15:00 UTC
Connectivity Issues - Newark
The issue causing the loss of connectivity in the Newark datacenter has been identified and resolved by our administrators at this time.
Jan 26, 16:47-19:05 UTC
Connectivity Issues - Newark
The issues affecting connectivity in Newark have been resolved at this time and connectivity has returned to normal for all Linodes.
Jan 19, 15:14-18:19 UTC
Connectivity Issues - Fremont
Connectivity issues in the Fremont datacenter have been resolved.
Jan 14, 17:36-23:52 UTC
[Scheduled] An update from Linode about the recent DDoS attacks
We will be providing a more detailed post-mortem about the DDoS attacks we experienced over the holidays on our blog as soon as possible. If you have any questions or concerns, please feel free to reach out to support.
Dec 31, 22:45 - Jan 13, 22:59 UTC
[Scheduled] Security Notification and Linode Manager Password Reset
All information in regards to this security notification can be found on our blog, as well: https://blog.linode.com/2016/01/05/security-notification-and-linode-manager-password-reset/ If you have any questions or concerns, please feel free to reach out to support.
Jan 5, 19:44 - Jan 13, 22:58 UTC
Connectivity Issues - Linode Manager, Website and API
Connectivity issues with the Linode Manager, Website and API have been resolved.
Jan 10, 15:30-19:00 UTC
Connectivity Issue - Linode Website
These measures have been fully integrated and all customers should be able to access www.linode.com now without any issue. If you're still experiencing any problems, please contact support.
Jan 7, 11:59 - Jan 8, 17:07 UTC
Hosted DNS Performance Issue
At this time we have re-enabled AXFR on our DNS service, and this issue has been fully resolved.
Jan 3, 21:02 - Jan 8, 17:06 UTC
Connectivity Issues - Atlanta
Connectivity in Atlanta has remained normal.
Jan 7, 14:14-23:19 UTC
Connectivity Issues - Linode Manager, Website and API
Access to the Linode Manager, Website and API has been restored.
Jan 5, 21:53 - Jan 7, 00:41 UTC
Decreased Network Performance - Atlanta
Network performance in Atlanta has been restored.
Jan 5, 00:06 - Jan 6, 02:34 UTC
Blog Performance Issues
There have been no further attacks, and the Linode Blog is accessible at this time.
Jan 5, 19:56 - Jan 6, 02:15 UTC
Connectivity Issues - Linode Manager, Website and API
Linode Manager, Website, and API are operating normally. At this time we are setting the issue to resolved.
Jan 5, 04:11-12:29 UTC
Connectivity Issues - Atlanta
We have seen stability in Atlanta for enough time to consider this outage resolved. We apologize for the immense disruption to customers during this two-day outage, and we will be following up in the next week with a full post-mortem and plans for the future.
Jan 1, 15:29 - Jan 4, 01:31 UTC
Connectivity Issues - Linode Manager, Website and API
The Linode Manager, Website, and API remain fully operational at this time. Our engineers are hard at work enacting measures to prevent any further service interruptions. Thank you once again for your patience. If you are still experiencing issues with any of these systems, please contact our support department for assistance.
Jan 1, 16:30-22:22 UTC
Connectivity Issues - Dallas
At this time, disruptions to the network in our Dallas location have ceased. Our engineers are continuing to enact measures to prevent any further network interruptions. Thank you once again for your patience and understanding. If you are still experiencing issues with your systems located in Dallas, please contact our support department for assistance.
Jan 1, 16:28-22:20 UTC
Connectivity Issues - Singapore
This incident has been resolved and connectivity appears to be stable in Singapore.
Jan 1, 14:23-16:03 UTC
Connectivity Issues - Frankfurt
This incident has been resolved and connectivity appears to be stable in Frankfurt.
Jan 1, 14:21-16:03 UTC
Connectivity Issues - Linode Manager, Website and API
At this time, the attacks targeting the Linode Manager, Website, and API have been mitigated. We will continue to monitor for any further attacks. We apologize for any inconvenience this may have caused.
Dec 31, 22:51 - Jan 1, 05:09 UTC

December 2015

Connectivity Issues - Linode Manager/Website/API
This issue has been resolved.
Dec 30, 15:01 - Dec 31, 22:35 UTC
Connectivity Issues - London
This incident is resolved.
Dec 31, 12:32-22:25 UTC
Connectivity Issues - Newark
This incident is resolved.
Dec 31, 12:55-22:25 UTC
Connectivity Issues - Fremont
This incident is resolved.
Dec 31, 13:06-22:25 UTC
Connectivity Issues - Atlanta
This incident is resolved.
Dec 31, 15:43-22:24 UTC
Connectivity Issues - Frankfurt
This incident is resolved.
Dec 31, 12:41-22:24 UTC
Connectivity Issues - Atlanta
This incident has been resolved.
Dec 30, 22:01 - Dec 31, 05:40 UTC
Connectivity Issues - Dallas
This incident has been resolved.
Dec 30, 21:58 - Dec 31, 05:40 UTC
Connectivity Issues - London
This incident has been resolved.
Dec 30, 21:55 - Dec 31, 05:40 UTC
Connectivity Issues - Dallas
The attack has stopped as of approximately 11am EST, and we have not observed any new attacks since.
Dec 30, 14:59-20:36 UTC
Connectivity Issues - Dallas
There have been no new attacks since the last update, at this time we are setting the issue to resolved.
Dec 30, 08:10-14:19 UTC
Linode Manager and Website Connectivity Issues
There have been no new attacks since the last update, at this time we are setting the issue to resolved.
Dec 29, 23:14 - Dec 30, 14:19 UTC
Lish Connectivity
Our Administrators have Lish working in all data centers now. Please open a ticket with support if you experience any issues.
Dec 30, 12:39-12:51 UTC
Lish Connectivity
Our Administrators were able to identify and resolve the issue.
Dec 30, 11:01-12:19 UTC
Connectivity Issues in Dallas
There have been no new attacks since the last update, so we believe that this issue has been resolved.
Dec 29, 13:44-20:32 UTC
Website, Manager, and API Connectivity Issues
There have been no new attacks since the last update, so we believe that this issue has been resolved.
Dec 29, 13:39-20:32 UTC
Website and Manager Connectivity Issues
At this time, the issue has been resolved.
Dec 28, 07:48-10:05 UTC
Connectivity Issues in Dallas
At this time, the issue has been resolved.
Dec 28, 07:46-10:04 UTC
Connectivity Issues in Fremont
This incident has been resolved.
Dec 27, 10:27-23:39 UTC
Connectivity Issue
This incident has been resolved.
Dec 27, 05:37-23:39 UTC
Connectivity Issues in Newark
This incident has been resolved.
Dec 27, 13:11-23:35 UTC
Connectivity Issues in Atlanta
This incident has been resolved.
Dec 27, 15:04-23:35 UTC
Connectivity Issues - Newark
The attacks have subsided for long enough that we believe this incident can be considered resolved. If any further attacks are detected, we will update accordingly.
Dec 26, 17:46-21:25 UTC
Connectivity Issues - Dallas
The attacks have subsided for long enough that we believe this incident can be considered resolved. If any further attacks are detected, we will update accordingly.
Dec 26, 16:55-21:25 UTC
Connectivity Issues - London
The attacks have subsided for long enough that we believe this incident can be considered resolved. If any further attacks are detected, we will update accordingly.
Dec 26, 18:19-21:24 UTC
Hosted DNS Performance Issues
The attacks have subsided for long enough that we believe this incident can be considered resolved. If any further attacks are detected, we will update accordingly.
Dec 26, 18:21-21:24 UTC
Connectivity Issues - Atlanta
The attacks have subsided for long enough that we believe this incident can be considered resolved. If any further attacks are detected, we will update accordingly.
Dec 26, 17:13-21:24 UTC
Singapore Network Connectivity
This incident has been resolved.
Dec 13, 09:20 - Dec 26, 19:04 UTC
Dallas Network Connectivity
Monitoring has been completed and all systems are functioning properly.
Dec 25, 20:06 - Dec 26, 03:02 UTC
Linode Manager and Website Issues
The connectivity issues affecting the Linode Manager and Website have now been resolved.
Dec 24, 21:10 - Dec 25, 00:23 UTC
[Scheduled] Linode Critical Xen Maintenance
The maintenance on Xen Linodes due to the embargoed XSAs was completed as scheduled.
Dec 13, 02:00 - Dec 19, 15:14 UTC
Longview Connection Issue
The connectivity issues affecting the Longview service has been resolved.
Dec 16, 14:00-16:29 UTC
Linode Manager and Website Issues
Monitoring has been completed and all systems are functioning properly.
Dec 15, 09:17-15:30 UTC
Linode Manager and Website Issues
Full access to the Linode Manager and website has been restored.
Dec 13, 22:09-22:45 UTC
Lish Connectivity Issue
The connectivity issues affecting our Lish console have now been resolved.
Dec 13, 05:42-21:50 UTC
Linode Manager and Website Issues
The connectivity issues affecting the Linode Manager and Website have now been resolved.
Dec 13, 15:29-19:05 UTC
Forum/Blog Connectivity Issues
At this time all connectivity issues with the Linode Community Forums and Blog have been resolved.
Dec 13, 05:43-19:04 UTC
Linode Manager, API, and Website Connectivity issues
At this time all connectivity issues with the Linode Manager, API and Website have been resolved.
Dec 12, 15:27-18:57 UTC
Linode Manager and Website Issues
At this time all connectivity issues have been resolved.
Dec 7, 15:24-21:37 UTC
Connectivity Issue
At this time the issue has been resolved.
Dec 7, 10:25-12:33 UTC
Connectivity Issue - Atlanta
At this time we are concluding our monitoring of this incident. Network connectivity is normal.
Dec 5, 01:57-06:29 UTC
Newark Network Connectivity
At this time, the issues in Newark have been fully resolved. As always, if you are still experiencing issues, please contact our support department for assistance.
Dec 3, 18:11-20:21 UTC
[Scheduled] Scheduled Network Maintenance - Atlanta
The scheduled maintenance has been completed.
Dec 2, 15:00-19:00 UTC

November 2015

Connectivity Issue - Frankfurt
This incident has been resolved.
Nov 26, 11:10-14:03 UTC
Tokyo Network Connectivity
At this time we are concluding our monitoring of this incident. Network connectivity is normal.
Nov 23, 20:24 - Nov 24, 14:37 UTC
London Network Connectivity
At this time network connectivity issues at our London datacenter have been identified and resolved.
Nov 17, 16:32-19:41 UTC
[Scheduled] Linode Manager and API Maintenance: November 16th, 2015
The scheduled maintenance has been completed.
Nov 17, 02:01-03:16 UTC
[Scheduled] Scheduled Network Maintenance – Tokyo
The scheduled maintenance has been completed.
Nov 16, 19:00-21:00 UTC
[Scheduled] Scheduled Network Maintenance – Tokyo
The scheduled maintenance has been completed.
Nov 12, 19:00-21:00 UTC
Connectivity Issue - Newark
At this time connectivity to the Newark datacenter has returned to normal.
Nov 5, 18:25-19:39 UTC
Connectivity Issue - Dallas
This issue has been resolved.
Nov 4, 18:41-21:30 UTC
Connectivity Issue - Dallas
This incident has been resolved.
Nov 4, 16:52-17:44 UTC
Newark Network Issues
At this time normal connectivity has been restored within our Newark datacenter.
Nov 3, 17:20-18:09 UTC
DoS Attack - Newark and London
This incident has been resolved.
Nov 3, 09:34-10:00 UTC
Atlanta Network Issues
At this time all connectivity within our Atlanta Data Center has been restored.
Nov 1, 16:34-20:03 UTC

October 2015

[Scheduled] Scheduled Network Maintenance - Atlanta and Tokyo
The scheduled maintenance has been completed.
Oct 28, 14:00-20:00 UTC
[Scheduled] Linode Critical Xen Maintenance
The maintenance on Xen Linodes due to the embargoed XSA is complete.
Oct 19, 00:00 - Oct 28, 14:16 UTC
Connectivity Issues - Atlanta
At this time network connectivity between Atlanta and Dallas is returned to normal.
Oct 27, 12:16-15:26 UTC
Connectivity Issues - Atlanta
At this time the issue has been resolved.
Oct 27, 04:01-10:42 UTC
Linode Manager and Website Issues
This incident has been resolved.
Oct 26, 19:24-22:46 UTC
Connectivity Issue - Newark
No further interruption has been seen in the last hour, and we believe that we have identified and mitigated the root cause of this network incident, which was a hardware failure. Our logging and monitoring systems indicate that this degradation occurred at 19:01 UTC and was resolved for the majority of customers by 19:16 UTC. If any customers are still experiencing issues after this timeframe, please contact support.
Oct 15, 19:11-21:36 UTC
Website Issues
Monitoring has been completed and all systems are functioning properly.
Oct 14, 02:38-20:39 UTC
Emergency Linode Manager and API Maintenance
Our administrators were able to resolve the issue affecting the Linode Manager and API. If you continue to have issues related to this incident, please open a ticket with our support department.
Oct 13, 13:47-18:20 UTC
Manager, API and Website
This incident has been resolved.
Oct 13, 13:23-13:34 UTC
Connectivity Issue - Newark
We believe this connectivity issue in Newark is now resolved. At this time, connectivity to Linodes in Newark should be normal.
Oct 11, 19:08-19:32 UTC
[Scheduled] Unplanned network maintenance in Newark
The scheduled maintenance has been completed.
Oct 11, 18:15-19:00 UTC
DHCP issues in Frankfurt
This issue is resolved.
Oct 9, 08:32-13:26 UTC
Dallas Networking
Our Networking Team has finished investigating this incident and believes it to now be resolved.
Oct 6, 20:51-21:57 UTC
Manager, API and Website
At this time the services are running normally and the issue is resolved.
Oct 5, 10:08-13:10 UTC
Linode Manager and API Services Affected
At this time our Administrators have resolved the issue affecting these services.
Oct 5, 08:53-09:28 UTC
Network Disruption in Tokyo
At this time, we believe that the network issues in Tokyo have been resolved. If you experience any further issues, please open a support ticket from within your Linode Manager.
Oct 1, 20:51-21:51 UTC
[Scheduled] Scheduled Network Maintenance - Atlanta and Tokyo
The scheduled maintenance has been completed.
Oct 1, 12:00-20:01 UTC

September 2015

Network Degradation in Atlanta
No further DDoS attacks of this size have been observed.
Sep 30, 19:55-21:06 UTC
Phone Support Temporarily Unavailable
Linode phone support is now available again. If you have any questions, please feel free to give us a call.
Sep 28, 20:45-22:14 UTC
[Scheduled] Scheduled Network Maintenance - Atlanta and Tokyo
The scheduled maintenance has been completed.
Sep 24, 14:00-17:00 UTC
[Scheduled] Scheduled Network Maintenance - Dallas, Fremont, London
Network maintenance has been completed.
Sep 21, 14:00-21:00 UTC
DoS Attack - Atlanta
We have mitigated a large-scale DDoS attack and the packet loss has subsided. We are continuing to monitor traffic to ensure this attack does not resume.
Sep 18, 12:34-13:53 UTC
[Scheduled] Scheduled Network Maintenance - Fremont and Dallas
The scheduled maintenance has been completed.
Sep 17, 12:00-21:00 UTC
Packet Loss in Tokyo
Our upstream provider identified the cause of this as temporary congestion with a neighboring ISP. This issue should now be resolved.
Sep 17, 02:02-12:31 UTC
[Scheduled] Linode Shell (Lish) Maintenance In Frankfurt
The scheduled maintenance has been completed.
Sep 9, 11:00-11:30 UTC
Connection issues in London
At this time, we believe the issue has been resolved. If you are still experiencing connectivity issues with our London datacenter, please contact our Support team by opening a ticket from within the Linode Manager.
Sep 4, 21:46 - Sep 5, 01:05 UTC
DoS Attack - Atlanta
The increased latency and packet loss as a result of this DoS has subsided.
Sep 4, 08:39-09:18 UTC
[Scheduled] Linode Manager and API Maintenance: September 2nd, 2015
The scheduled maintenance has been completed.
Sep 3, 02:00-03:01 UTC

August 2015

[Scheduled] Scheduled Forum Maintenance
Maintenance is complete.
Aug 30, 02:00-02:30 UTC
[Scheduled] Scheduled Blog Maintenance
Maintenance has been completed.
Aug 30, 00:00-01:03 UTC
[Scheduled] Scheduled Network Maintenance - Fremont and Dallas
The scheduled maintenance has been completed.
Aug 26, 00:00-07:00 UTC
[Scheduled] Linode Manager and API Maintenance: August 24th, 2015
The scheduled maintenance has been completed.
Aug 25, 02:00-04:23 UTC
DoS Attack – Newark
We have mitigated a large-scale DDoS attack and the packet loss has subsided. We are continuing to monitor traffic to ensure this attack does not resume.
Aug 24, 14:25-14:53 UTC
Packet Loss between Newark and London
All issues with LINX connectivity have been resolved.
Aug 20, 14:41-16:40 UTC
[Scheduled] Linode Shell (Lish) Maintenance
The scheduled maintenance has been completed.
Aug 19, 14:01-14:21 UTC
[Scheduled] Scheduled Network Maintenance - London
The scheduled maintenance has been completed.
Aug 13, 01:00-01:30 UTC
[Scheduled] Emergency Network Maintenance - Tokyo
The scheduled maintenance has been completed.
Aug 12, 17:00-19:00 UTC
Linode Manager
At this time, we believe that the issue that was affecting the ability to log into the Linode Manager is resolved. You should be able to resume normal operations.
Aug 11, 22:17-22:31 UTC
Emergency Backups Service Maintenance
At this time the maintenance has been completed. Please open a support ticket if you have any additional questions or concerns.
Aug 10, 16:08 - Aug 11, 00:47 UTC
[Scheduled] Scheduled Network Maintenance - London
The scheduled maintenance has been completed.
Aug 10, 21:00-23:00 UTC
Linode Manager Degraded Performance
This issue has been resolved.
Aug 8, 18:11-19:42 UTC
Dallas Routing Issues, Cont'd
We have seen no new Dallas routing issues in the past 24 hours, so we believe that this issue is resolved.
Aug 5, 18:33 - Aug 6, 15:18 UTC
Dallas Routing Issues
Our upstream transit provider has resolved this issue. We will be following up with some more technical details about the cause of this event.
Aug 5, 13:14-16:02 UTC
Networking issue in Singapore
At this time, networking in Singapore should be working normally.
Jul 26, 08:50 - Aug 4, 08:17 UTC

July 2015

Degraded Performance in Fremont
Networking in Fremont appears to have returned to normal. Please contact Support by opening a ticket if you experience any other issues.
Jul 30, 05:43-17:03 UTC
Network Connectivity - Newark
At this time our upstream provider has resolved the connectivity issues and normal routing has been restored. If you have any additional questions or concerns please open a support ticket.
Jul 28, 21:50-22:11 UTC
DoS Attack – Newark Datacenter
We have mitigated a large-scale DDoS attack and the packet loss has subsided. We are continuing to monitor traffic to ensure this attack does not resume.
Jul 23, 16:04-17:11 UTC
Emergency Backups Service Maintenance
Our Backup Administrators have completed maintenance in Fremont and Dallas. We thank you for your patience.
Jul 20, 20:12 - Jul 23, 12:39 UTC
Network Connectivity - Fremont
We experienced a hardware failure on some network equipment in our Fremont data center, and as a result, some customer traffic was affected for a brief period. The issue is now resolved and you should see normal connectivity in Fremont at this time.
Jul 22, 13:11 UTC
[Scheduled] Scheduled Network Maintenance - Singapore
The scheduled maintenance has been completed.
Jul 21, 17:45-18:45 UTC
[Scheduled] Linode Manager and API Maintenance
Scheduled maintenance on the Linode Manager and API has been completed. All systems should be fully operational at this time.
Jul 21, 02:00-02:07 UTC
IPv6 Performance Degradation in Fremont
We are aware of an issue that affected IPv6 connectivity in our Fremont facility between 11:45p and 12:45a EDT. We will update again when we recieve more information from our upstream provider.
Jul 16, 06:09 UTC
Repository Mirror Issues
At this time, the issue with Linode's repository mirrors has been resolved. If you are experiencing any lingering issues, please contact Linode Support.
Jul 15, 14:06 - Jul 16, 04:14 UTC
Backups Service Maintenance
At this time we have finished the maintenance necessary to resolve the issues with the Backup Service. Please do not hesitate to contact us either via e-mail, phone, or support ticket should you have any questions or concerns about this maintenance. Thank you, as always, for your patience.
Jul 7, 22:13 - Jul 8, 01:15 UTC
Linode Manager Inaccessible
All Linode Manager and API functionality should be now be returned to normal.
Jul 7, 18:40-19:40 UTC
Packet Loss between Newark and London
An issue in the London Internet Exchange (LINX) caused approximately one hour of 40-80% packet loss, affecting any traffic which took this exchange as its best path. This included traffic between Newark and London. The issue has been resolved at this time.
Jul 7, 16:17-17:38 UTC

June 2015

Increased Latency on DNS Responses
Our Administrators have finished their investigation and have resolved this issue at this time.
Jun 21, 10:50-17:46 UTC
Increased Latency on DNS Responses from NS1 and NS2
At this time, our network engineers have resolved the latency issue with ns1.linode.com and ns2.linode.com. If you continue to see persistent problems with DNS response times to these servers, please contact the support department.
Jun 20, 23:54 - Jun 21, 00:26 UTC
Longview Connection Errors
Our Administrators have resolved this issue. Normal Longview functionality should be restored.
Jun 16, 17:12-17:30 UTC
[Scheduled] Linode Manager and API Scheduled Maintenance
The scheduled maintenance has been completed. All systems are operational at this time.
Jun 15, 02:00-02:05 UTC
Linode Manager Job Processing Delays
At this time the issue has been resolved and host jobs are once again processing normally.
Jun 12, 20:18-20:37 UTC
[Scheduled] Network Maintenance – Dallas
The scheduled maintenance has been completed.
Jun 11, 19:00-21:01 UTC
[Scheduled] Scheduled Network Maintenance - Singapore
The scheduled maintenance has been completed.
Jun 9, 18:31-20:00 UTC
[Scheduled] Network Maintenance – Fremont and Dallas
The scheduled maintenance has been completed.
Jun 4, 18:00-23:00 UTC
[Scheduled] Scheduled Network Maintenance - Dallas and Newark
Maintenance has been completed at this time.
Jun 3, 23:15 - Jun 4, 01:52 UTC

May 2015

Datacenter Outage - Fremont
At this time, all hardware issues in Fremont have been resolved, and all Linodes should be booting. If you're experiencing any issues booting your Linode, please open a support ticket. Some Linodes in Fremont are experiencing network connectivity issues. If your Linode in Fremont is experiencing network connectivity issues, a reboot of your Linode should resolve them. If the issues persist after you've rebooted your Linode, please open a support ticket.
May 30, 01:47-17:13 UTC
Degraded Performance in Tokyo
At this time, we have brought all upstream links back online, and Tokyo internet connectivity is back to full capacity.
May 29, 13:55-17:08 UTC
[Scheduled] Scheduled Network Maintenance - London, Dallas, Tokyo
The scheduled maintenance has been completed.
May 28, 13:05 - May 29, 13:50 UTC
[Scheduled] Management Network Maintenance – Dallas
The scheduled maintenance has been completed.
May 20, 21:00-21:15 UTC
Increased Latency in Fremont
All service has returned to normal at this time.
May 19, 20:05 - May 20, 19:23 UTC
Connectivity Issue
Our upstream provider has advised us that all links in the Zayo backbone have been restored. Latency and connectivity in Atlanta are now back to normal.
May 18, 16:33 - May 19, 16:45 UTC
Connectivity Issue
This incident has been resolved.
May 18, 13:46-14:39 UTC
[Scheduled] Scheduled Maintenance - Atlanta, London, Newark
The scheduled maintenance has been completed.
May 13, 14:25-15:10 UTC
[Scheduled] Scheduled Network Maintenance
The scheduled maintenance has been completed.
May 6, 11:59-16:01 UTC
Connectivity Issue
This incident has been resolved.
May 5, 19:35-23:40 UTC
Degraded Performance
This incident has been resolved.
May 2, 14:29-15:28 UTC
Connectivity Issue
At this time, we are no longer seeing any issues with our Singapore datacenter.
May 1, 17:41-17:47 UTC

April 2015

Linode Manager and Website Outage
This incident has been resolved.
Apr 20, 14:27-14:42 UTC
Network saturation across the Trans-Atlantic link
At this time, we believe this connectivity issue to be resolved as of 1AM UTC.
Apr 11, 20:49 - Apr 12, 02:52 UTC
Performance degradation in Atlanta
This is fully resolved. After the DDoS attack was mitigated, we have experienced no further issues.
Apr 10, 01:58-11:54 UTC
Connectivity loss in Atlanta
We have seen stabilized latency, loss, and jitter for approximately 40 minutes from all of our distributed monitoring points, and our upstream provider has indicated that the attack should be largely mitigated at this point.
Apr 6, 15:35-18:18 UTC
[Scheduled] Scheduled Network Maintenance - Fremont
The scheduled maintenance has been completed.
Apr 3, 11:11-12:13 UTC

March 2015

Network Connectivity - Newark
At this time, we are no longer seeing any issues with our Newark location and the issue has been determined to be resolved.
Mar 30, 06:26-10:28 UTC
Linode Manager and API Accessibility
Our administrators have identified the issue, and have taken steps to resolve the connectivity problems with our customer-facing web systems. Service has returned to normal for all systems involving the API. If you are still experiencing issues, please open a ticket within the Linode Manager, or contact us at support@linode.com.
Mar 28, 11:32-12:04 UTC
[Scheduled] Scheduled Network Maintenance - Newark
The scheduled maintenance has been completed.
Mar 27, 01:00-01:33 UTC
Network Connectivity - London
We have identified and mitigated the packet loss issue affecting the London datacenter. A postmortem will follow shortly. Thank you for your patience.
Mar 25, 19:00-20:09 UTC
Resolver Issues in Dallas
The Dallas datacenter faced a DNS resolver issue from 5:50PM – 5:59PM EDT. Our system administrators and networking team worked expeditiously to resolve the issue. At this time, the issue is resolved and all Dallas resolvers have returned to normal operation. A post-mortem will follow. Thank you for your patience.
Mar 24, 22:30 UTC
Dallas - DNS Resolvers
This issue has been resolved at this time. Please do not hesitate to let us know if you need anything else. Thank you for your patience and continued support.
Mar 22, 02:36-13:45 UTC
Intermittent Connectivity Issues to the Linode Manager/API
This issue has been resolved after extensive monitoring. Please do not hesitate to let us know if you need anything else. Thank you for your patience and continued support.
Mar 21, 06:12 - Mar 22, 04:21 UTC
[Scheduled] Linode Critical Xen Maintenance
The scheduled maintenance has been completed.
Mar 2, 00:00 - Mar 9, 06:00 UTC
Longview Connection Errors
At this time our administrators have resolved the connectivity issues between the statistics infrastructure and Longview clients. Longview clients will have a gap during the approximately 90 minute period that this was an issue. Longview clients should start reporting properly shortly. We apologize for any inconvenience this may have caused.
Mar 6, 08:20-08:54 UTC
[Scheduled] Scheduled Network Maintenance - London
Network Maintenance has been completed.
Mar 6, 02:26-04:25 UTC
E-mail Delay
We will continue to monitor this issue, but our administrators have cleared the mail queue at this time. Your patience is much appreciated. Thank you!
Mar 2, 03:22-07:17 UTC

February 2015

IPv6 Connectivity Issues in Our Fremont Datacentre
We have monitored this issue extensively and deemed that this issue is now resolved. Please do not hesitate to reach out to us via ticket, e-mail, or phone if you have any questions or concerns.
Feb 13, 06:37-07:26 UTC
[Scheduled] Scheduled Network Maintenance - Tokyo
The scheduled maintenance has been completed.
Feb 12, 19:40 UTC
[Scheduled] Linode Manager and API Maintenance
We have completed the scheduled maintenance at this time. The Linode Manager and API have been restored to full functionality.
Feb 11, 03:02-03:06 UTC

January 2015

Network Issues within London Datacenter
Our network administrators were able to resolve the network issue and functionality should be restored to the London Linodes affected by this. We are very appreciative of your patience and understanding!
Jan 31, 07:26-09:24 UTC
[Scheduled] Linode Manager and API Maintenance
We have completed the scheduled maintenance at this time. The Linode Manager and API have been restored to full functionality.
Jan 30, 03:00-03:18 UTC
[Scheduled] Scheduled Network Maintenance - Tokyo
The scheduled maintenance has been completed.
Jan 29, 19:07 UTC
Network Loss in Dallas
After extensive monitoring, we do believe that this issue is resolved. However, should you have any questions or concerns please do not hesitate to contact us. As always, your patience is very much appreciated!
Jan 16, 03:09-14:09 UTC
VOIP and SIP Connectivity Degraded
This incident has been resolved.
Dec 5, 04:19 - Jan 9, 19:15 UTC

December 2014

Degraded Performance
At this time we have resolved the issues caused by DHCP, and connectivity should be restored. Thank you for your patience, and understanding as we ensured these matters were appropriately mitigated. If you are still experiencing issues, feel free to open a ticket through the Linode Manager.
Dec 30, 11:40-13:27 UTC
Upstream Loss - Some Paths
After hours of extensive monitoring, and communication with our upstream provider, we believe that this issue is resolved. Should you have further issues related to the Newark facility's network, please do not hesitate to let us know. We welcome you to open a support ticket, e-mail or call us if you have any questions or concerns. Your patience is much appreciated during the resolution and monitoring of this situation. Thank you!
Dec 27, 18:17 - Dec 28, 00:32 UTC
Degraded Performance in our Fremont Facility
At this time our administrators have resolved this issue and after extensive monitoring we believe that this issue will not happen again. Thank you.
Dec 21, 23:58 - Dec 22, 03:08 UTC
Linode Corporate Phone Outage
Our provider has resolved the issue.
Dec 12, 11:22-15:40 UTC
Linode Corporate Phone Outage
Our provider has corrected the issue and service has been restored.
Dec 11, 21:49 - Dec 12, 03:36 UTC
DHCP Issues - Dallas, TX
The DHCP issue has now been resolved.
Dec 3, 18:18-19:29 UTC
Limited Upstream Bandwidth in Tokyo
The issue with our upstream link has been resolved, and all Tokyo customers should now be at full bandwidth capacity.
Dec 1, 16:34 - Dec 2, 00:38 UTC

November 2014

[Scheduled] BGP maintenance in Tokyo
The scheduled maintenance has been completed.
Nov 22, 15:15-15:45 UTC

October 2014

Packet Loss and Connectivity Issues in Dallas
After extensive monitoring, we do believe that this issue is resolved. However, should you have any questions or concerns please do not hesitate to contact us. As always, your patience is very much appreciated!
Oct 28, 16:21-17:02 UTC
Connectivity Issues and Packet Loss in Newark
At this time, after extensive monitoring for our Newark datacentre, we have confirmed that the issues occurring earlier this morning have been resolved. Thank you for your patience. We welcome you to open a support ticket should you have any questions or concerns.
Oct 28, 11:58-15:51 UTC
London Connectivity Issues
We have successfully mitigated this attack at this time and network connectivity has been restored to normal.
Oct 23, 22:35-23:14 UTC
Degraded Network Performance
This incident has been resolved.
Oct 22, 21:05-22:42 UTC
Intermittent API Issues
The issue has been resolved at this time and services are now functioning properly. Please let us know if you continue to experience issues.
Oct 14, 14:13 - Oct 17, 20:48 UTC
Connectivity Issue
A failed switch caused connectivity loss to a small subset of Linodes in the Dallas datacenter. The failed switch was replaced with an on-site spare and connectivity has been restored.
Oct 13, 15:31-16:00 UTC
Linode Manager Issues
The issue has now been resolved.
Oct 10, 16:41-17:16 UTC
Connectivity Issue - Fremont
Connectivty in Fremont has been restored.
Oct 9, 18:01-18:18 UTC
Various Linode Web Services Issue
Services are now functioning properly.
Oct 8, 02:21-02:44 UTC
Degraded Performance of the Linode Manager and Website
Our administrators have resolved the issues causing the degraded performance of the Linode Manager and our website at this time. Please let us know if you require any additional assistance. Thank you for your patience.
Oct 5, 10:27-11:15 UTC
Intermittent Network Connectivity Issues in London, England, UK
After extensive monitoring and taking steps to mitigate the DoS attacks aforementioned, our team has deemed this issue resolved at this time. We welcome you to open support tickets for any questions that you may have as our team will be happy to respond quickly and effectively! Thank you for your understanding.
Oct 4, 16:24-18:06 UTC

September 2014

Experiencing issues with a subset of hosts in the Fremont datacenter.
This incident has been resolved.
Sep 29, 18:25-19:50 UTC
[Scheduled] Scheduled Network Maintenance - Newark
Our network engineers have completed this network maintenance have verified the stability of the network topology. We appreciate your patience as we take steps to improve the reliability of our network.
Sep 9, 02:00-02:25 UTC
Linode API and Manager Performance Issues
At this time our administrators have been monitoring the resolution of this issue for over an hour. We believe that this issue has been resolved and we welcome you to contact us over support ticket, e-mail or phone should you encounter further problems. Thank you for your patience and understanding.
Sep 3, 14:13-16:34 UTC

August 2014

[Scheduled] Scheduled Network Maintenance - Newark
The scheduled maintenance has been completed.
Aug 25, 02:00-03:00 UTC
Network Connectivity Issues - Atlanta
This issue has been resolved.
Aug 22, 11:18-14:18 UTC
[Scheduled] Scheduled Network Maintenance - Newark
The scheduled maintenance has been completed.
Aug 14, 06:00-08:00 UTC
[Scheduled] Scheduled Network Maintenance - Atlanta
Our network engineers have completed this maintenance.
Aug 14, 02:00-02:22 UTC
[Scheduled] Scheduled Network Maintenance - Newark
The scheduled maintenance has been completed.
Aug 10, 06:00-08:00 UTC
Linode API and Manager Performance Issues
Thank you for your patience while we resolved this issue. We have, at this time, resolved the API issues. If you have any questions, comments or concerns, please feel free to reach out to us either via support ticket or phone. We appreciate your patience in this matter. Thank you.
Aug 9, 00:54-03:09 UTC

July 2014

Linode API and Manager Temporary Outage
Thank you for your patience while we resolved this issue. We have, at this time, resolved the issue causing the outage. If you have any questions, comments or concerns, please feel free to reach out to us either via support ticket or phone. We appreciate your patience in this matter. Thank you.
Jul 30, 18:35-18:47 UTC
Newark Connectivity Issue
Network connectivity has been restored to all Linodes in Newark at this time. Please contact Linode Support if you continue to experience any problems in this datacenter.
Jul 13, 14:00-14:55 UTC
Fremont Connectivity Issues
Network connectivity has been restored to all Linodes in Fremont at this time. Please contact support if you experience any further issues, or if we can be of additional assistance.
Jul 11, 21:59-22:12 UTC
Newark Connectivity Issues
This incident has been resolved.
Jul 9, 14:21-17:30 UTC
[Scheduled] Network Maintenance - Atlanta
The scheduled maintenance has been completed.
Jul 1, 02:45-04:45 UTC

June 2014

London DNS Resolvers
We have resolved the DNS resolution issue in our London datacenter, and have confirmed that lookups are now being processed appropriately. Please contact Linode Support if you continue to experience any problems in this datacenter.
Jun 29, 09:02-09:30 UTC
Tokyo Connectivity Issues
The connectivity issues in Tokyo have been resolved at this time. If you continue to have issues, please let us know.
Jun 20, 08:40-11:48 UTC
Connectivity issues between Newark and Atlanta
Our upstream provider in Newark has re-routed traffic around the issue and we have confirmed that traffic between Newark and Atlanta is once again flowing. Please contact Linode Support if you continue to experience any problems between these datacenters.
Jun 18, 14:49-15:20 UTC
Packet loss in Fremont for some paths
Our upstream provider for the Fremont datacenter has routed all affected traffic around congested links, alleviating the packet loss for the affected paths.
Jun 13, 12:17 - Jun 16, 19:41 UTC
Dallas Connectivity Issues
We were able to mitigate the attack and have confirmed connectivity to our Dallas datacenter. If you continue to see issues related to this incident, please don't hesitate to contact our support team.
Jun 16, 04:07-04:18 UTC
[Scheduled] Linode Manager and API Maintenance: June 15th, 2014
We have completed the maintenance at this time. The Manager and API are once again accessible. Please reach out to us if you experience any issues.
Jun 16, 02:00-02:23 UTC
[Scheduled] Scheduled Network Maintenance - Newark
This maintenance has been completed.
Jun 13, 02:00-03:40 UTC
[Scheduled] Generator Preventive Maintenance in Newark
The scheduled maintenance has been completed.
Jun 10, 13:00 - Jun 11, 21:00 UTC
[Scheduled] Scheduled Network Maintenance - Dallas
The scheduled maintenance has been completed.
Jun 11, 10:00-11:52 UTC
[Scheduled] Upstream Network Maintenance - Newark
The scheduled maintenance has been completed.
Jun 5, 06:00-10:00 UTC
Intermittent Packet loss in Fremont
Our upstream provider has confirmed that the issue has been resolved. The packet loss was due to a software upgrade at another location causing routing disturbances. Our provider implemented a workaround which fixed the problem and will keep this issue from reoccurring.
Jun 4, 10:11-16:39 UTC
Packet loss in Newark for some paths
Our upstream provider has confirmed that the problem has subsided. Please contact Linode Support if you continue to experience this packet loss.
Jun 3, 14:10-16:45 UTC
Newark Connectivity Issues
This issue has been resolved at this time. Please contact Linode Support if you experience any other issues which we may assist you with.
Jun 2, 21:51-22:13 UTC

May 2014

Fremont Connectivity Issues
This issue has been resolved at this time. Please contact Linode Support if you experience any other issues which we may assist you with.
May 26, 19:03-19:31 UTC
Upstream Loss - some paths
This incident has been resolved.
May 18, 15:58-16:35 UTC
[Scheduled] Upstream Provider Maintenance - Atlanta
The scheduled maintenance has been completed.
May 16, 04:00-05:00 UTC
Older Status Posts
For older status posts, please visit: http://status-old.linode.com
May 12, 18:02 UTC

April 2014

No incidents reported for this month.

March 2014

No incidents reported for this month.