We haven’t observed any additional issues with the Backup Service in Atlanta, and will now consider this incident resolved. If you continue to experience problems, please open a ticket with our Support Team.
Posted Oct 23, 2020 - 21:08 UTC
Monitoring
At this time we have been able to correct the issues affecting the Backup Service. We will be monitoring this to ensure that it remains stable. If you continue to experience problems, please open a Support ticket for assistance.
Posted Oct 23, 2020 - 15:55 UTC
Investigating
Our team is investigating an issue affecting the Backup service in our Atlanta data center. During this time, users may experience trouble with their automatic backups, manual snapshots, creating images, and restoring from a backup or image. This is related to the connectivity issues in Atlanta. We will share additional updates as we have more information.
Posted Oct 23, 2020 - 15:07 UTC
This incident affected: Backups (US-Southeast (Atlanta) Backups).