Linode Status - Service Issue

Service Issue - Reverse DNS

Incident Report for Linode

Postmortem

Shortly after 13:00 UTC on 13 October, 2022, Linode began investigating reports of new rDNS records failing to propagate.

‌

Our engineers were able to identify a recent configuration change to our DNS servers that impacted propagation and took action to revert it. By 14:03 UTC, all previously updated records began to propagate as expected. This did not impact existing rDNS records.

‌

As a result we are continuing to investigate improvements to this process and implementing additional checks to alert us of issues with DNS propagation across our infrastructure.

Posted Oct 18, 2022 - 17:13 UTC

Resolved

We haven’t observed any additional issues with our reverse DNS propogation, and will now consider this incident resolved. If you are still experiencing issues, please open a Support ticket for assistance.

Posted Oct 13, 2022 - 15:18 UTC

Monitoring

A fix has been implemented and we are monitoring the service.

Posted Oct 13, 2022 - 14:03 UTC

Identified

The issue has been identified.

Posted Oct 13, 2022 - 13:21 UTC

Investigating

We are currently investigating an issue with reverse DNS propagation. At this time, you may see a delay when modifying your Linode's reverse DNS.

Posted Oct 13, 2022 - 13:15 UTC