Service Issue - Linode Cloud Manager, API, and CLI - All Regions

Incident Report for Linode

Resolved

We haven't observed any additional issues with the Cloud Manager or API, and will now consider this incident resolved. If you continue to experience issues, please contact us at 855-454-6633 (+1-609-380-7100 Intl.), or send an email to support@linode.com for assistance.
Posted Sep 02, 2025 - 14:32 UTC

Update

We are continuing to monitor for any further issues.
Posted Sep 01, 2025 - 08:21 UTC

Update

Our team will be performing an emergency maintenance which is schedule to start at 14:30 UTC August 31, 2025 to 00:30 UTC September 01, 2025. During the maintenance window, short outages might occur for Linode Cloud Manager, API and CLI services.

If you have any questions or unable to open a Support ticket, please call us at 855-454-6633 (+1-609-380-7100 Intl.), or send an email to support@linode.com.
Posted Aug 31, 2025 - 14:00 UTC

Monitoring

Our team is investigating the cause of the recurrence. A temporary workaround is in place. At this time, the Linode Cloud Manager, API and CLI services have been restored. We will continue to monitor the services.

If you are still experiencing issues and unable to open a Support ticket, please call us at 855-454-6633 (+1-609-380-7100 Intl.), or send an email to support@linode.com.
Posted Aug 27, 2025 - 04:17 UTC

Investigating

We are seeing a recurrence of the issue as of 2:02 UTC on August 27, 2025. Our team is investigating the issue affecting Linode Cloud Manager, API and CLI in all regions. We will provide additional updates as we have more information.
Posted Aug 27, 2025 - 02:30 UTC

Update

We are continuing to monitor for any further issues.
Posted Aug 27, 2025 - 00:50 UTC

Update

We are continuing to monitor for any further issues.
Posted Aug 26, 2025 - 18:00 UTC

Monitoring

At this time we have been able to correct the issue affecting the Cloud Manager, API, and CLI. We will be monitoring this to ensure that the services remain stable. If you are still experiencing issues and unable to open a Support ticket, please call us at 855-454-6633 (+1-609-380-7100 Intl.), or send an email to support@linode.com.
Posted Aug 26, 2025 - 17:48 UTC

Update

We are continuing to work on a fix for this issue.
Posted Aug 26, 2025 - 17:31 UTC

Update

The Linode API and OBJ bucket operations have been restored as of ~16:13 UTC. A subset of API requests are currently being queued while we continue to resolve the underlying service issue. At this time, we do not recommend performing any operations on running Compute instances, including power off and reboot operations, as these requests may be delayed or not successful.

Akamai Cloud Support ticket functionality has also been restored, and you may open a Support ticket if you have any issues or questions.
Posted Aug 26, 2025 - 17:07 UTC

Identified

Our team has identified the issue affecting the Cloud Manager and API. We are working quickly to implement a fix and have begun to see early signs of success. While we do not have an ETA for full mitigation of this issue, the Cloud Manager and Linode API are now partially restored for some customers, and we are continuing to work towards full restoration of these services. We will continue to provide updates here as this incident develops.
Posted Aug 26, 2025 - 16:17 UTC

Investigating

Our team is investigating an emerging service issue affecting Linode Cloud Manager, API, and CLI in all regions. We will share additional updates as we have more information.
Posted Aug 26, 2025 - 15:06 UTC
This incident affected: Linode.com and Linode Manager and API.