On April 20th, 2022 an update to our hypervisors prevented Lassie reboots from being issued to customer Linodes. At around 00:46 UTC we began receiving reports of Linodes that were not being rebooted by our kernel watchdog service (Lassie). The issue was brought to the attention of our administrators and a fix was implemented at approximately 04:30 UTC.
The issue was initially resolved by rolling back the previous update across our fleet. Following the roll back, administrators identified and fixed the bug that caused this issue. We’ve now added checks to test for similar issues in future updates, and we have not observed any related problems following resolution of this incident.