On July 22, 2022, starting at approximately 11:56 UTC, customers utilizing Linode DNS resolvers in our London data center experienced intermittent timeouts and long-running requests leading to interruptions in domain resolution.
After investigating, our team discovered this was due to a misconfigured service, which was addressed.
Linode DNS resolvers recovered at approximately 12:36 UTC, and the incident was considered resolved as of 12:40 UTC.
Following this incident, our internal workflows and tooling have been updated to better address any similar future issues.