We haven't observed any additional issues with Linode.com, the Linode Manager, or our API, and will now consider this incident resolved. If you are still experiencing additional issues, please email our Customer Support Team at support@linode.com for assistance.
Posted Oct 14, 2017 - 10:01 UTC
Monitoring
We have corrected the source of the issue affecting the ability to create Support Tickets via the Linode Manager and the Linode API. We are monitoring the situation and we will provide updates as soon as we can confirm this issue is fully resolved.
Posted Oct 14, 2017 - 09:56 UTC
Identified
At this time, we have identified the issues affecting opening Support Tickets via the Linode Manager and the Linode API. Our team is working as quickly as possible to resolve this issue. We will provide additional updates as they develop.
Posted Oct 14, 2017 - 09:32 UTC
Investigating
We are currently experiencing issues affecting opening a Support Ticket via the Linode Manager and the Linode API. Support Ticket responses are delayed as a result. Our team is investigating this issue and we will provide additional updates as this incident develops. If you have any urgent concerns, please contact us at our dedicated Support line (855-454-6633).