At approximately 3:05PM EST (12:05PM PST) on January 11, 2017, while performing a switch replacement on one of the redundant network stacks in our Fremont, CA facility, a configuration mismatch surfaced which caused a period of packet loss for a subset of Linodes. The issue was immediately investigated and was resolved by approximately 3:32PM EST (12:32PM PST).
At this time the switch has been replaced, properly configured, and is operating normally. We do not anticipate any further issues.